Very high incoming -
Depending upon the level and also Salary is paid very less and the work load is very much high.
Very Strict adherence to breaks -
Breaks are very very strictly monitored and even if the reason is genuine they will still calculate and use it against you.
Leave should be planned before the roster is out. almost a month before leave forms are provided and then approval is very much strict because in each and every process they have kept very bare minimum members, even if 1 person is on leave then it creates problem for others, always low and always achieves target as like its a very much strict battle, like hurrryy calls in Queue, most worst, RTA, you will have to beg for breaks, you will not be requesting and then if you get stuck with client assisting then you have to answer to RTA, have to be ON queue for 8 hours straight, can take breaks in 2 formats 15-15min 30 min lunch break.
No area on floor where you can eat, is on 13th floor, it will take around 3 minutes minimum to come down and then 3 minutes to go up and then as well if you order you have to order from the app, some times if the order is late and you have exceeded the breaks then it shows up in your stacks which finally affects the Variable pay, Be careful while negotiating on salary, Eg offered 3.50(Pronounced - Three point fifty) Given 3.15(Three point fifteen) in offer letter. Eg 2 - 3.80 and given 3.18.
Promotion is there but due to high incoming very difficult, those who wants to do will do.
Variable pay is depends on the Stack, Global incentives are there but not always given on the basis of the achievements truly depends and
There is very less interaction with the vertical Hierarchy.
US based company but still " Sir " and 'Ma'am" culture.
If you make friends there forget getting breaks with them, wont be able to plan outings much with them, leaves wont be granted together as they are already working in very bare minimum.
Expected to only perform the steps mentioned in the Knowledge articles, creativity and new findings are very much less appreciated.
Ratings are given as per global level, you will be compared at global level, not with your peers.
You will have to make time for learning, you cannot even attend the training programs introduced withing company even if you have asked prior.
Very strict scrutinized AUX changings.
Position name states Tech analyst but you will be doing very very basic troubleshooting, will learn very less as per technical aspect according to industry requirements.
You will interact very bare minimum with the global team.
You will told to do things without barely teaching why its being done.
Curiosity to learn will be affected as their is always a strictness, too much.
