CompuCom Systems Support Analyst reviews

Despite the training and making me a valuable asset to the company and IT Professional overall, I felt like I didn't know where I stood with them and if I was doing a good job. Not much feedback, my CompuCom Manager was missing from the client site more often that not and when he was in the office and addressing problems, it was in an Army-like way and offered solutions that didn't mesh well with the problem at hand. Maybe it was because he was gone too much. In my almost 3 years with the company I only received a .54 raise totaling $18.54/hr. This is/was unacceptable especially after the kind of training that I was put through. How does a company hire a hard-working person, empower/train them with over 14K worth of training and fail to give a decent raise or regular recognition? I just don't get it. Needless to say, I took matters into my own hands and improved my situation myself.

too many chiefs, not enough indians. management has their head up their asses most of the time. hired for one level of work, expected to perform duties at higher level that usually demands higher pay. new contract are bid on, without any planning of delivery, then expectations of performance on these new bids with no training , or pay increase.