CompuCom Tech Support reviews

2.1

5% would recommend to a friend

(9 total reviews)

Mick Slattery

99% approve of CEO

83% positive business outlook

Reviews by job title

9 reviews
1.0
Feb 26, 2014
Recommend
CEO approval
Business Outlook

Pros

There are no pros for this company.

Cons

Disrespect for all employees at a basic level. Most employees are working temp to "perm" & perm hardly ever happens. They pay most of their temp to perm employees $10-11/hour which is the absolute bottom of the barrel even in Bentonville, AR. They offer a choice of making $10-11/ hour or for an additional hit of $1.75/hour you can receive medical benefits. When you're making $10-11/hour, paying $1.75/hour for medical benefits is too big a hit for what little pay you're getting so most of the employees don't have any medical benefits. CompuCom is the McDonald's of IT with all the love, caring & pay that McDonald's offers. Most employees flee in horror within days or months of being hired on & rightly so. Stay away if you have any respect for yourself as an individual.

1.0
May 19, 2010
Recommend
CEO approval
Business Outlook

Pros

Good Benefits that is about all.

Cons

Three day lay off notice. I had 16 years with the company and they kept an employee with less time and less experience and now the account is suffering. When layoff come management turn in worms. Lay off paper work was different that what I was told on a CC with 2 levels of management and HR. HR rep did not know what she was talking about.

1.0
Apr 12, 2010
Recommend
CEO approval
Business Outlook

Pros

Good starting point. If you are new to IT it is a good jumping point. Don't stay on and get stuck though if you have a choice.

Cons

The pay is low. They base increases on numbers. The numbers show amount of calls closed. The employees with less experience and ability take all the calls needing less knowledge so are able to close many more. They look good on paper but are not able to take calls that require real ability. This is a difficult point to the rest of us. When we try and voice that concern or any other concerns we are shut down by management and or looked at as being a trouble maker.

Viewing 7 - 9 of 9 Reviews

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