Is Computer Generated Solutions a good company to work for as a Call Center Agent?

Call Center Agent professionals working at Computer Generated Solutions have rated their employer with 3.9 out of 5 stars in 24 Glassdoor reviews. This is a higher than average score with the overall rating of Computer Generated Solutions employees being 2.8 out of 5 stars. Search open Call Center Agent Jobs at Computer Generated Solutions now and start preparing for your job interview by browsing frequently asked Call Center Agent interview questions at Computer Generated Solutions .

Does Computer Generated Solutions pay Call Center Agent employees well?

Call Center Agent professionals rate their compensation and benefits at Computer Generated Solutions with 3.6 out of 5 stars based on 24 anonymously submitted employee reviews. This is 40% better than the company average rating for salary and benefits. Find out more about Call Center Agent salaries at Computer Generated Solutions.

What are the top reviewed jobs at Computer Generated Solutions?

Customer Service Representative (131) , Technical Support Representative (83) , Technical Support Engineer (50) , Technical Support (38) , Customer Service Agent (36) , Team Leader (27) , Call Center Agent (24) , Tech Support Representative (22) , Tech Support (20) , Project Manager (19) , Call Center Representative (17) , Customer Support (17) , Technical Support Specialist (17) , Customer Service (15) , Customer Support Representative (15)

What are the pros of working at Computer Generated Solutions according to real employee reviews?

"People there are nice and very friendly" ((in 76 reviews)); "care and great colleagues." ((in 47 reviews)); "Work from home, easy job" ((in 36 reviews)); "Current project team is great." ((in 36 reviews)); "nice work environment" ((in 22 reviews))

What are the cons of working at Computer Generated Solutions according to real employee reviews?

"Bad management and working load." ((in 117 reviews)); "Also they pay is low for the amount of customer abuse and complaints we deal with." ((in 105 reviews)); "Low salary compared to competition Horrible promotion system "Family" culture (need I say more here?)" ((in 90 reviews)); "No benefits whatsoever." ((in 47 reviews)); "No trainings offered to support your growth in the company." ((in 43 reviews))

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Computer Generated Solutions

Computer Generated Solutions Call Center Agent reviews

3.9

33% would recommend to a friend

(24 total reviews)

Phil Friedman

69% approve of CEO

12% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.1

Work/Life balance

3.9

Culture & values

3.9

Senior management

3.8

Career opportunities

3.6

Compensation and benefits

Call Center Agent employees have rated Computer Generated Solutions with 3.9 out of 5 stars, based on 24 company reviews on Glassdoor. This indicates that most Call Center Agent professionals have a good working experience there. Computer Generated Solutions is rated in line with the average (within 1 standard deviation) by Call Center Agent professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

24 reviews

5.0

Aug 2, 2019

Review

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Youthful, kind environment, comfortable work

Cons

Much patience is needed, is necessary to treat the irritated people

2.0

Feb 6, 2016

Call Center Agent

Call center agent

Recommend

CEO approval

Business Outlook

Pros

The team members are young and the enviroment is dinamic.

Cons

Unprofessional behaivior from the team leaders. Very busy schedule - sometimes I dindnt had time to drink water or go to bathroom. They didn't keept they promisese - they said that I could choose my working hours as will suit me best, but when I started they didn't allow me to do so.

5.0

Oct 13, 2015

Nice team

Call center agent

Recommend

CEO approval

Business Outlook

Pros

I've worked with a very professional and friendly team. Good place to start and get to know the industry because you can go to different trainings. If you have a good idea, you'll be rewarded!

Cons

Each company has its weaknesses, so i don't have cons.

Viewing 22 - 24 of 24 Reviews

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Jobs at Computer Generated Solutions

On-Site Junior Server Support - Call Center

On-Site Junior Server Support - Call Center

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Computer Generated Solutions

Computer Generated Solutions Call Center Agent reviews

Ratings by category

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Review

Call Center Agent

Nice team

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