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Computer Generated Solutions

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Computer Generated Solutions Customer Care Representative reviews

1.6

4% would recommend to a friend

(12 total reviews)
avatar

Phil Friedman

15% approve of CEO

4% positive business outlook

Ratings by category

1.9

Compensation and benefits

1.7

Career opportunities

1.6

Diversity & inclusion

1.6

Senior management

1.5

Culture & values

1.4

Work/Life balance

Ratings by demographic groups

Reviews by job title

12 reviews
2.0
May 26, 2025

OK if you can manage stress both from management as well as clients

Customer care representative
Recommend
CEO approval
Business Outlook

Pros

remote work with OK pay

Cons

non-stop work, clients one after the other -- usually pretty indisposed; pressure from management to peddle unnecessary things onto people, with nothing to do with the problems that they call for (kpi's include how many additional options, devices, etc you sell). when starting we were described an onboarding process that didnt actually happen in reality. we started taking unsupported calls earlier than scheduled and for longer periods of time than scheduled.

1.0
Nov 5, 2024

The worst company ever!!!

Customer care representative
Recommend
CEO approval
Business Outlook

Pros

I have nothing to add here.

Cons

Low salary. They lie and change the metrics so you don't get bonuses, they harass you so that you quit, they make you take unpaid absence leave when their equipment isn't working. They violate Hunan rights on a daily basis.

Viewing 1 - 3 of 12 Reviews
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