Is Computer Generated Solutions a good company to work for as a Customer Service?

Customer Service professionals working at Computer Generated Solutions have rated their employer with 1.7 out of 5 stars in 15 Glassdoor reviews. This is a lower than average score with the overall rating of Computer Generated Solutions employees being 2.8 out of 5 stars. Search open Customer Service Jobs at Computer Generated Solutions now and start preparing for your job interview by browsing frequently asked Customer Service interview questions at Computer Generated Solutions .

Does Computer Generated Solutions pay Customer Service employees well?

Customer Service professionals rate their compensation and benefits at Computer Generated Solutions with 2.2 out of 5 stars based on 15 anonymously submitted employee reviews. This is 8.7% worse than the company average rating for salary and benefits. Find out more about Customer Service salaries at Computer Generated Solutions.

How happy are Customer Service professionals working at Computer Generated Solutions?

11% of Customer Service employees at Computer Generated Solutions would recommend their employer to a friend. This rating has decreased by 40% in the past 12 months. Customer Service professionals have also rated Computer Generated Solutions with a 3.1 rating for work-life-balance, 2.9 rating for diversity and inclusion, 2.2 rating for culture and values and 2.7 rating for career opportunities.

What are the top reviewed jobs at Computer Generated Solutions?

Customer Service Representative (131) , Technical Support Representative (83) , Technical Support Engineer (50) , Technical Support (38) , Customer Service Agent (36) , Team Leader (27) , Call Center Agent (24) , Tech Support Representative (22) , Tech Support (20) , Project Manager (19) , Call Center Representative (17) , Customer Support (17) , Technical Support Specialist (17) , Customer Service (15) , Customer Support Representative (15)

What are the pros of working at Computer Generated Solutions according to real employee reviews?

"People there are nice and very friendly" ((in 73 reviews)); "care and great colleagues." ((in 43 reviews)); "Remote work from home and somewhat flexible schedule" ((in 39 reviews)); "Current project team is great." ((in 36 reviews)); "nice work environment" ((in 16 reviews))

What are the cons of working at Computer Generated Solutions according to real employee reviews?

"Bad management and working load." ((in 123 reviews)); "Also they pay is low for the amount of customer abuse and complaints we deal with." ((in 109 reviews)); "Low salary compared to competition Horrible promotion system "Family" culture (need I say more here?)" ((in 86 reviews)); "No benefits whatsoever." ((in 48 reviews)); "No trainings offered to support your growth in the company." ((in 39 reviews))

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Computer Generated Solutions

Computer Generated Solutions Customer Service reviews

1.7

11% would recommend to a friend

(15 total reviews)

Phil Friedman

100% approve of CEO

Ratings by category

3.1

Work/Life balance

2.9

Diversity & inclusion

2.7

Career opportunities

2.2

Culture & values

2.2

Senior management

2.2

Compensation and benefits

Customer Service employees have rated Computer Generated Solutions with 1.7 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Customer Service professionals have a poor working experience there. Computer Generated Solutions is rated 56% below average by Customer Service professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

15 reviews

2.0

Jan 4, 2022

Good workplace for a first job

Customer service

Recommend

CEO approval

Business Outlook

Pros

Decent pay for a student

Cons

Bad management, horrible working hours, you will get a day off only if someone dies

2.0

May 28, 2019

Only good for starter with no job experience at all

Customer service

Recommend

CEO approval

Business Outlook

Pros

no experience needed, no high skills required, young colleagues

Cons

everything: salaries, benefits, bad management, no consideration for well being of employee

4.0

Dec 10, 2014

CGS

Customer service

Recommend

CEO approval

Business Outlook

Pros

CGS Sibiu has e friendly environment with people who are ready to help you in any kind of situation. Is a nice place to work not very stressful and very pleasant because you have young and nice co-workers.

Cons

Managing the time may be a challenge. Another challenge was to handle and operate the main sistems and to get used with the products that you sell.

Viewing 13 - 15 of 15 Reviews

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Computer Generated Solutions

Computer Generated Solutions Customer Service reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good workplace for a first job

Only good for starter with no job experience at all

CGS

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