Is Computer Generated Solutions a good company to work for as a Customer Technical Support Agent?

Customer Technical Support Agent professionals working at Computer Generated Solutions have rated their employer with 3.9 out of 5 stars in 28 Glassdoor reviews. This is a higher than average score with the overall rating of Computer Generated Solutions employees being 2.8 out of 5 stars. Search open Customer Technical Support Agent Jobs at Computer Generated Solutions now and start preparing for your job interview by browsing frequently asked Customer Technical Support Agent interview questions at Computer Generated Solutions .

Does Computer Generated Solutions pay Customer Technical Support Agent employees well?

Customer Technical Support Agent professionals rate their compensation and benefits at Computer Generated Solutions with 3.6 out of 5 stars based on 28 anonymously submitted employee reviews. This is 40% better than the company average rating for salary and benefits. Find out more about Customer Technical Support Agent salaries at Computer Generated Solutions.

What are the top reviewed jobs at Computer Generated Solutions?

Customer Service Representative (131) , Technical Support Representative (83) , Technical Support Engineer (50) , Technical Support (38) , Customer Service Agent (36) , Team Leader (27) , Call Center Agent (24) , Tech Support Representative (22) , Tech Support (20) , Project Manager (19) , Call Center Representative (17) , Customer Support (17) , Technical Support Specialist (17) , Customer Service (15) , Customer Support Representative (15)

What are the pros of working at Computer Generated Solutions according to real employee reviews?

"People there are nice and very friendly" ((in 76 reviews)); "care and great colleagues." ((in 47 reviews)); "Work from home, easy job" ((in 36 reviews)); "Current project team is great." ((in 36 reviews)); "nice work environment" ((in 22 reviews))

What are the cons of working at Computer Generated Solutions according to real employee reviews?

"Bad management and working load." ((in 117 reviews)); "Also they pay is low for the amount of customer abuse and complaints we deal with." ((in 105 reviews)); "Low salary compared to competition Horrible promotion system "Family" culture (need I say more here?)" ((in 90 reviews)); "No benefits whatsoever." ((in 47 reviews)); "No trainings offered to support your growth in the company." ((in 43 reviews))

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Computer Generated Solutions

Computer Generated Solutions Customer Technical Support Agent reviews

3.9

35% would recommend to a friend

(28 total reviews)

Phil Friedman

69% approve of CEO

15% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.1

Work/Life balance

3.9

Culture & values

3.9

Senior management

3.7

Career opportunities

3.6

Compensation and benefits

Customer/Technical Support Agent employees have rated Computer Generated Solutions with 3.9 out of 5 stars, based on 28 company reviews on Glassdoor. This indicates that most Customer/Technical Support Agent professionals have a good working experience there. Computer Generated Solutions is rated in line with the average (within 1 standard deviation) by Customer/Technical Support Agent professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

28 reviews

3.0

Nov 25, 2021

Professional environment

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Well organized, friendly, decent starting salary.

Cons

The training is not so well structured. Fast paced job.

2.0

Sep 20, 2021

Call Center Review

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Flexible, promotions, friendly work environment

Cons

Desk spaces are small and people will distract you with personal drama

1.0

Jun 22, 2021

Run away

Call center agent

Recommend

CEO approval

Business Outlook

Pros

It's a job nothing more

Cons

Low pay and bad management

Viewing 13 - 15 of 28 Reviews

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Computer Generated Solutions

Computer Generated Solutions Customer Technical Support Agent reviews

Ratings by category

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Professional environment

Call Center Review

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