Is Computer Generated Solutions a good company to work for as a Customer Technical Support Agent?

Customer Technical Support Agent professionals working at Computer Generated Solutions have rated their employer with 3.9 out of 5 stars in 28 Glassdoor reviews. This is a higher than average score with the overall rating of Computer Generated Solutions employees being 2.8 out of 5 stars. Search open Customer Technical Support Agent Jobs at Computer Generated Solutions now and start preparing for your job interview by browsing frequently asked Customer Technical Support Agent interview questions at Computer Generated Solutions .

Does Computer Generated Solutions pay Customer Technical Support Agent employees well?

Customer Technical Support Agent professionals rate their compensation and benefits at Computer Generated Solutions with 3.6 out of 5 stars based on 28 anonymously submitted employee reviews. This is 40% better than the company average rating for salary and benefits. Find out more about Customer Technical Support Agent salaries at Computer Generated Solutions.

What are the top reviewed jobs at Computer Generated Solutions?

Customer Service Representative (131) , Technical Support Representative (83) , Technical Support Engineer (50) , Technical Support (38) , Customer Service Agent (36) , Team Leader (27) , Call Center Agent (24) , Tech Support Representative (22) , Tech Support (20) , Project Manager (19) , Call Center Representative (17) , Customer Support (17) , Technical Support Specialist (17) , Customer Service (15) , Customer Support Representative (15)

What are the pros of working at Computer Generated Solutions according to real employee reviews?

"People there are nice and very friendly" ((in 76 reviews)); "care and great colleagues." ((in 47 reviews)); "Work from home, easy job" ((in 36 reviews)); "Current project team is great." ((in 36 reviews)); "nice work environment" ((in 22 reviews))

What are the cons of working at Computer Generated Solutions according to real employee reviews?

"Bad management and working load." ((in 117 reviews)); "Also they pay is low for the amount of customer abuse and complaints we deal with." ((in 105 reviews)); "Low salary compared to competition Horrible promotion system "Family" culture (need I say more here?)" ((in 90 reviews)); "No benefits whatsoever." ((in 47 reviews)); "No trainings offered to support your growth in the company." ((in 43 reviews))

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Computer Generated Solutions

Computer Generated Solutions Customer Technical Support Agent reviews

3.9

35% would recommend to a friend

(28 total reviews)

Phil Friedman

69% approve of CEO

15% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.1

Work/Life balance

3.9

Culture & values

3.9

Senior management

3.7

Career opportunities

3.6

Compensation and benefits

Customer/Technical Support Agent employees have rated Computer Generated Solutions with 3.9 out of 5 stars, based on 28 company reviews on Glassdoor. This indicates that most Customer/Technical Support Agent professionals have a good working experience there. Computer Generated Solutions is rated in line with the average (within 1 standard deviation) by Customer/Technical Support Agent professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

28 reviews

1.0

Aug 10, 2018

Horrible Management

Customer service and technical support representative

Recommend

CEO approval

Business Outlook

Pros

Full Time and Good for entry level experience

Cons

Lack of Structure,Organization, and Professionalism

2.0

Feb 6, 2016

Call Center Agent

Call center agent

Recommend

CEO approval

Business Outlook

Pros

The team members are young and the enviroment is dinamic.

Cons

Unprofessional behaivior from the team leaders. Very busy schedule - sometimes I dindnt had time to drink water or go to bathroom. They didn't keept they promisese - they said that I could choose my working hours as will suit me best, but when I started they didn't allow me to do so.

5.0

Oct 13, 2015

Nice team

Call center agent

Recommend

CEO approval

Business Outlook

Pros

I've worked with a very professional and friendly team. Good place to start and get to know the industry because you can go to different trainings. If you have a good idea, you'll be rewarded!

Cons

Each company has its weaknesses, so i don't have cons.

Viewing 25 - 27 of 28 Reviews

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Jobs at Computer Generated Solutions

Technical Customer Service - On-site

Technical Customer Service - On-site

Founding Sales Leader

On-Site Junior Server Support - Call Center

On-Site Junior Server Support - Call Center

Computer Generated Solutions reviews FAQs

Computer Generated Solutions reviews Computer Generated Solutions Customer/Technical Support Agent reviews

Computer Generated Solutions

Computer Generated Solutions Customer Technical Support Agent reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Horrible Management

Call Center Agent

Nice team

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