Is Computer Generated Solutions a good company to work for as a Technical Support Engineer?

Technical Support Engineer professionals working at Computer Generated Solutions have rated their employer with 2.7 out of 5 stars in 48 Glassdoor reviews. This is a lower than average score with the overall rating of Computer Generated Solutions employees being 2.8 out of 5 stars. Search open Technical Support Engineer Jobs at Computer Generated Solutions now and start preparing for your job interview by browsing frequently asked Technical Support Engineer interview questions at Computer Generated Solutions .

Does Computer Generated Solutions pay Technical Support Engineer employees well?

Technical Support Engineer professionals rate their compensation and benefits at Computer Generated Solutions with 2.1 out of 5 stars based on 48 anonymously submitted employee reviews. This is 13.3% worse than the company average rating for salary and benefits. Find out more about Technical Support Engineer salaries at Computer Generated Solutions.

How happy are Technical Support Engineer professionals working at Computer Generated Solutions?

16% of Technical Support Engineer employees at Computer Generated Solutions would recommend their employer to a friend. This rating has increased by 1% in the past 12 months. Technical Support Engineer professionals have also rated Computer Generated Solutions with a 2.2 rating for work-life-balance, 2.6 rating for diversity and inclusion, 2.0 rating for culture and values and 2.4 rating for career opportunities.

What are the top reviewed jobs at Computer Generated Solutions?

Customer Service Representative (131) , Technical Support Representative (83) , Technical Support Engineer (50) , Technical Support (38) , Customer Service Agent (36) , Team Leader (27) , Call Center Agent (24) , Tech Support Representative (22) , Tech Support (20) , Project Manager (19) , Call Center Representative (17) , Customer Support (17) , Technical Support Specialist (17) , Customer Service (15) , Customer Support Representative (15)

What are the pros of working at Computer Generated Solutions according to real employee reviews?

"People there are nice and very friendly" ((in 76 reviews)); "care and great colleagues." ((in 47 reviews)); "Work from home, easy job" ((in 36 reviews)); "Current project team is great." ((in 36 reviews)); "nice work environment" ((in 22 reviews))

What are the cons of working at Computer Generated Solutions according to real employee reviews?

"Bad management and working load." ((in 117 reviews)); "Also they pay is low for the amount of customer abuse and complaints we deal with." ((in 105 reviews)); "Low salary compared to competition Horrible promotion system "Family" culture (need I say more here?)" ((in 90 reviews)); "No benefits whatsoever." ((in 47 reviews)); "No trainings offered to support your growth in the company." ((in 43 reviews))

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Computer Generated Solutions

Computer Generated Solutions Technical Support Engineer reviews

2.7

16% would recommend to a friend

(48 total reviews)

Phil Friedman

16% approve of CEO

17% positive business outlook

Ratings by category

2.6

Diversity & inclusion

2.4

Career opportunities

2.2

Work/Life balance

2.1

Compensation and benefits

2.0

Culture & values

2.0

Senior management

Technical Support Engineer employees have rated Computer Generated Solutions with 2.7 out of 5 stars, based on 48 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have an average working experience there. Computer Generated Solutions is rated 30% below average by Technical Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

48 reviews

4.0

Sep 10, 2020

About salary

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Best to work at computer generated solutions

Cons

Cons are too much leave about it

3.0

Jul 8, 2020

It was a IT company but it is becoming a call centre

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

This company values are getting down

Cons

The rules of the company are different and they behave differently

1.0

Feb 26, 2020

Operator suport tehnic

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, a ride home if you work late hours

Cons

Very bad equipment, Team Leaders having favourites, poor communication skills from TL, discriminating against newer employees the older ones being most of the times favoured by the TL's, a lot of fake people and co workers.

Viewing 43 - 45 of 48 Reviews

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Computer Generated Solutions reviews FAQs

Computer Generated Solutions reviews Computer Generated Solutions Technical Support Engineer reviews

Computer Generated Solutions

Computer Generated Solutions Technical Support Engineer reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

About salary

It was a IT company but it is becoming a call centre

Operator suport tehnic

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Computer Generated Solutions reviews FAQs

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