ComputerCare reviews

3.2

56% would recommend to a friend

(58 total reviews)

Georgia Rittenberg

54% approve of CEO

45% positive business outlook

ComputerCare has an employee rating of 3.2 out of 5 stars, based on 58 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ComputerCare employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

58 reviews
4.0
Mar 29, 2024

Great company to work at

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Management really listens to the employees. Throughout the time I have worked here, I have gotten chances to learn from others and level up my knowledge. It's great knowing that any concern I have will be taken into account and acknowledged in a timely manner. It seems as though some people have not had good experiences here, but coming from someone that has worked hard and seen benefits of their hard work.. this is a great company to work for.

Cons

Only thing I wish is that we had a more options for work schedules. 4/10 shifts are only offered to certain levels of techs.

avatar
ComputerCare Response
2y
Hello, Thank you for providing feedback on your working experience at ComputerCare. We appreciate your insight and look forward to taking this into consideration for future team members. Thank you, ComputerCare
4.0
Feb 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Opportunities for Growth Great Team Great Manager Future Work Opportunities

Cons

MSP support contract was outbid during my stay at computercare. We were offered other jobs within ComputerCare but I chose to go a separate route

avatar
ComputerCare Response
2y
Hello, Thank you for providing feedback and information on your working experience with ComputerCare! We are happy to hear that we offered opportunities for growth, you enjoyed your team and your manager and felt there were future work opportunities available to you. We strive to make a conscious effort in continuing to be a People First Organization. Thank you, ComputerCare
1.0
Jan 5, 2024

absolute asininity incarnate

Recommend
CEO approval
Business Outlook

Pros

- If you don't care about your job or can fake incompetency, you can coast reasonably well, especially if you brown-nose leadership and chat them up enough - decent benefits despite the rest of the job - If you like being left in the dark regarding internal processes or just general inquiries, sign right up. You'll ask management so many questions to be told 3/4 times that they don't know or can't disclose that information (usually due to SLA or other corporate aphorisms) - lots of down time / time you can get away with slacking with no repercussions, due to the lack of visibility by management

Cons

- No career progression unless you are willing to be taken advantage of without proper recourse/compensation for 3-12 months, depending on your review timing. They don't have the visibility to even recognize meritable actions that shine as an example their mission statement "the human side of hardware". What a joke. - Absolutely shameful IT stack & tech usage despite being an MSP - technical knowledge seems to be non-existent despite the scope of the work with management ; I've seen many technically competent people leave this place since there is no place for trying to excel as they will dangle carrots in front of you and constantly backpedal with usual corporate jargon/excuses

Viewing 10 - 12 of 58 Reviews

Glassdoor has 61 ComputerCare reviews submitted anonymously by ComputerCare employees. Read employee reviews and ratings on Glassdoor to decide if ComputerCare is right for you.