Low pay. You won't get a raise unless your center meets pre- established goals that apply to everyone as a whole, so the best employees are lumped in with the slackers. If you somehow manage to get a raise, it will be miniscule. Overtime is vehemently discouraged, but with a skeleton crew, you cannot get your tasks completed by day's end, so you either work off the clock or risk getting disciplined. No paid holidays. You have to use your PTO or go without pay. PTO is often revoked last minute. You're forced to change your plans or risk a write-up for not showing up. They get upset if you have to use FMLA. Area management is incredibly cheap. Getting them to buy lunch or a birthday cake is like pulling teeth. Their idea of "rewarding" you is to give you more responsibilities or a nonsense title. No one, including physicians, are able to properly perform urgent care services. We don't even have the proper equipment to perform simple services like cleaning out ear wax. Anything beyond a simple illness or stitches is out of our league but we will collect your payment anyway and not refund it even if we couldn't help you. Open positions are not properly advertised. They are usually filled by people area management has waiting in the wings. Several long term managers have left in the last year or so, and their positions were filled before they were posted. Current employees who want to move up don't even get the opportunity to apply. Sales people are hired right out of college with zero sales and zero medical experience. Center management is forced to train and help them and do their own jobs too. Area management has no boundaries when it comes to contacting you. You will get calls, texts and emails on weekends, your scheduled days off and the middle of the night. Concentra cannot keep enough doctors on staff, so they cater to the ones they have no matter what they do. If they are rude, slow or incompetent, it is not addressed because they are so desperate for providers.
