Concentra reviews

3.3

51% would recommend to a friend

(1,732 total reviews)
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Keith Newton

63% approve of CEO

47% positive business outlook

Concentra has an employee rating of 3.3 out of 5 stars, based on 1,732 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentra employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

2K reviews
1.0
Aug 6, 2017

Medical Disaster

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get a paycheck every 2 weeks.

Cons

Management shows favoritism to certain employees and they are praised even if they make mistakes. The center is very unorganized and management only cares about making bonus. The doctors can be rude and the back office staff complain about everything.

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Concentra Response
8y
We are disappointed to hear about your experience. We strive to ensure colleagues are treated fairly and equally and we want every colleague to have a great experience. As a current employee, if you any specific examples of favoritism or examples of Doctors and Back Office colleagues not exhibiting Orange Book behaviors, we encourage you to speak with your Director of Operations. If you are not comfortable going to the Director of the market, please reach out to your HR Manager. We value your input and feedback regarding leadership and welcome the opportunity to address your concerns.
1.0
Jul 21, 2017

rehab

Recommend
CEO approval
Business Outlook

Pros

Other than management, majority of employees dedicated to pt care

Cons

poor communication, lack of support and professionalism from management, within rehab of Colorado branch. company is more focused on productivity than quality care; therapists are often forced into assembly line treatment.

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Concentra Response
8y
Thank you for the feedback. We are sorry to hear about your experience working at Concentra, as we are very proud of our highly skilled Occupational and Physical Therapists in Colorado. We work hard to ensure our clinics are staffed appropriately to allow excellent patient care and a rewarding experience for our colleagues. We are dedicated to achieving the best patient outcomes and believe there is no better place to receive therapy. Helping people get back to work quickly and safely is the most important service we provide. We wish you the best of luck.
1.0
Jul 20, 2017

Medical Assistant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

No pros for this company

Cons

Poor pay No chance of promotion Forced to do more than you're qualified for MA's treated poorly

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Concentra Response
8y
Thank you for your feedback regarding your experience as a medical assistant with Concentra. As an organization, we work to ensure that our colleagues are given the opportunity for education and training for each role within our centers. It is always disappointing to hear that a colleague has not had the experience that we pride ourselves on providing. Our goal is to ensure a workplace that treats everyone fairly and provides opportunities for growth. Some of the things we have done to improve our hiring process and retention of quality medical assistants include a pre-screen that includes a hands-on skills test, one on one coaching with a preceptor to learn the skills needed to perform the tests for our patients, and an incentive plan focused on customer service and providing a best in class experience for our patients. We value all feedback as it relates to our hiring, training, and engagement with our colleagues. Thank you for bringing your concerns to our attention, we will use it to ensure consistency across all of our centers.
Viewing 283 - 285 of 1,732 Reviews

Glassdoor has 1,849 Concentra reviews submitted anonymously by Concentra employees. Read employee reviews and ratings on Glassdoor to decide if Concentra is right for you.