Concentrix Customer Service Representative CSR reviews

3.9

77% would recommend to a friend

(1,216 total reviews)
avatar

Chris Caldwell

85% approve of CEO

74% positive business outlook

Customer Service Representative (CSR) employees have rated Concentrix with 3.9 out of 5 stars, based on 1,216 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Jan 9, 2021
Recommend
CEO approval
Business Outlook

Pros

I have over 4 years professional experience as a customer service representative and technical support in BPO industry. Id experience to deal with different type of customer by being patient, let them feel that i care and will do my best to help them. By having a great performance Id also become part of the universalist where we process different department which is billing, product&service and support for chat department. I always make sure that I addressed all of the customers concern without lacking empathy. Im confident that my exceptional oral and written communication skills match with great customer service will make me an asset to your company.

Cons

Im currently in Okinawa and looking for a work from home job.

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Glassdoor has 57,704 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.