Is Concentrix a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at Concentrix have rated their employer with 3.9 out of 5 stars in 1,216 Glassdoor reviews. This is an average score with the overall rating of Concentrix employees being 3.9 out of 5 stars. Search open Customer Service Representative CSR Jobs at Concentrix now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Concentrix .

Does Concentrix pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at Concentrix with 3.6 out of 5 stars based on 1,216 anonymously submitted employee reviews. This is 2.8% better than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Concentrix.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5528) , Team Leader (1850) , Agente De Atendimento (1643) , Customer Service Advisor (1436) , Customer Service Representative (CSR) (1296) , Advisor (962) , Customer Service Agent (742) , Customer Service (649) , Technical Support Engineer (646) , Technical Support (622) , Operations Manager (590) , Content Moderator (554) , Assistant Manager (543) , Customer Advisor (434) , Sales Advisor (405)

What are the pros of working at Concentrix according to real employee reviews?

""Work from home module is good for today’s life style"" ((in 1261 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1140 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1106 reviews)); "Offer good benefits and HR is very nice and they are most of the time people focused." ((in 906 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 856 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2976 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2093 reviews)); "Low pay and quite stressful" ((in 1237 reviews)); "Bad Managers that I report to" ((in 515 reviews)); "Extended working hours" ((in 331 reviews))

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Concentrix

Concentrix Customer Service Representative CSR reviews

3.9

77% would recommend to a friend

(1,216 total reviews)

Chris Caldwell

85% approve of CEO

74% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Culture & values

3.9

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.6

Compensation and benefits

Customer Service Representative (CSR) employees have rated Concentrix with 3.9 out of 5 stars, based on 1,216 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Oct 21, 2020

Csr

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good and best company for me

Cons

Nothing I can think off

5.0

Oct 17, 2020

Cant say anything

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

One of the obvious benefits of working for a large company is that there are a lot of perks. For example, most large companies can offer a range of insurance options

Cons

While one of the pros of working for a large company is the opportunity for advancement, that doesn’t mean it will come easily. Hard work may not be enough to help you get ahead. Success in a large company has a specific definition, and when you bring up your accomplishments in a performance review, if they’re not on “the list,” they may not count.

3.0

Oct 17, 2020

Nice company but low salary

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good management and work environment

Cons

Low salary and not competitive benefits and package

Viewing 1192 - 1194 of 1,216 Reviews

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Jobs at Concentrix

Customer Service / Tech Support Rep – Financial (Remote)

Customer Service / Tech Support Rep – Financial (Remote)

Customer Service / Tech Support Rep – Financial (Remote)

Customer Service / Tech Support Rep – Financial (Remote)

Customer Service / Tech Support Rep – Financial (Remote)

Concentrix reviews FAQs

Concentrix reviews Concentrix Customer Service Representative (CSR) reviews

Concentrix

Concentrix Customer Service Representative CSR reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Csr

Cant say anything

Nice company but low salary

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