Is Concentrix a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at Concentrix have rated their employer with 3.9 out of 5 stars in 1,214 Glassdoor reviews. This is an average score with the overall rating of Concentrix employees being 3.9 out of 5 stars. Search open Customer Service Representative CSR Jobs at Concentrix now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Concentrix .

Does Concentrix pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at Concentrix with 3.6 out of 5 stars based on 1,214 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Concentrix.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5525) , Team Leader (1849) , Agente De Atendimento (1642) , Customer Service Advisor (1437) , Customer Service Representative (CSR) (1294) , Advisor (962) , Customer Service Agent (742) , Customer Service (648) , Technical Support Engineer (646) , Technical Support (622) , Operations Manager (591) , Content Moderator (554) , Assistant Manager (544) , Customer Advisor (434) , Sales Advisor (405)

What are the pros of working at Concentrix according to real employee reviews?

"Work from home module is good for today’s life style" ((in 1270 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1161 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1123 reviews)); "Offer good benefits and HR is very nice and they are most of the time people focused." ((in 908 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 839 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2984 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2059 reviews)); "Low pay and quite stressful" ((in 1242 reviews)); "Bad Managers that I report to" ((in 507 reviews)); "Extended working hours" ((in 334 reviews))

Skip to content Skip to footer

Notifications

Concentrix

Concentrix Customer Service Representative CSR reviews

3.9

77% would recommend to a friend

(1,214 total reviews)

Chris Caldwell

85% approve of CEO

74% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Culture & values

3.9

Career opportunities

3.8

Senior management

3.7

Work/Life balance

3.6

Compensation and benefits

Customer Service Representative (CSR) employees have rated Concentrix with 3.9 out of 5 stars, based on 1,214 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Sep 25, 2020

Nothing

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

There is no pros from this company everything is inna total mess

Cons

Everything is down hill lot of disputes over worked under pay

4.0

Sep 23, 2020

Okay Job

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good co-workers and good training

Cons

Rude callers and attendance. I also dont like metric system

4.0

Sep 23, 2020

Great place to work

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Workplace is nice and comfortable

Cons

None so far as it is a great place to work

Viewing 1198 - 1200 of 1,214 Reviews

Top companies for "Compensation and Benefits" near you

IBM

3.6★Compensation & Benefits

Dell Technologies

3.5★Compensation & Benefits

Booz Allen Hamilton

3.7★Compensation & Benefits

Hewlett Packard Enterprise | HPE

3.6★Compensation & Benefits

Jobs at Concentrix

Customer Service Rep – Financial (Seasonal, Remote)

Customer Service Rep – Financial (Seasonal, Remote)

Customer Service Rep – Financial (Seasonal, Remote)

Customer Service / Tech Support Rep – Financial (Remote)

Customer Service Rep – Healthcare (UMA Grads, Remote)

Concentrix reviews FAQs

Concentrix reviews Concentrix Customer Service Representative (CSR) reviews

Concentrix

Concentrix Customer Service Representative CSR reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Nothing

Okay Job

Great place to work

Top companies for "Compensation and Benefits" near you

Jobs at Concentrix

Concentrix reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Concentrix reviews FAQs

Jobs at Concentrix