Concentrix Rochester reviews

3.9

76% would recommend to a friend

(42 total reviews)
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Chris Caldwell

73% approve of CEO

66% positive business outlook

Employees in Rochester have given Concentrix a rating of 3.9 out of 5 stars, based on 42 company reviews on Glassdoor. This indicates that most employees have a good working experience in Rochester. The Concentrix employee rating in Rochester is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

42 reviews
5.0
Sep 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Great support for WAH. They make sure you are given career opportunities if you want them.

Cons

Can take time to get approval when it's coming from the executive level. If you do a good job they give you more work! Sometimes not allowing enough time to get it all done. Can be super busy at times (but not all the time).

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Concentrix Response
1y
Thank you for sharing some of the pros and cons you've experienced on the team. We're consistently trying to learn, grow, and continue to move forward in the right direction. With that being said, thank you for providing us with specific ways we can be a better company to work for. It means a lot that you took the time to inform us on what's working and what's not!
1.0
Oct 20, 2023

Terrible pay

Recommend
CEO approval
Business Outlook

Pros

Great people to work with, amazing leadership

Cons

Pay is awful, some leadership show they only care about titles and if you have a idea that would work or they ask for your feedback you can tell they are argumentative and dismissive. There is always this sense of blame the employee not figure out the problem. They speak to being fanatical about staff yet pay will not match cost of living, being in leadership for 3 years and still not being able to pay rent with 1 check is astronomical. The benefits are a complete joke they put heavy restrictions on them and don’t allow excepts in times of need for 401k withdrawals (even though it’s literally your money.) they create this false sense of welcoming in the beginning but then once you get through training it’s all gloves are off and it’s nothing but a uphill battle afterwards

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Concentrix Response
2y
We want everyone to feel like their pay reflects the hard work that they have done and the impact that they have made. We’re committed, both globally and locally, to providing the very best work environments possible for our game-changers (staff) and ensuring they’re consistently in line with our valued people-first, inclusive culture. It's disappointing to read “the cons” you noted in your review and I can assure you that we take such comments very seriously. As such, we’ll be forwarding this information to our People Solutions and leadership teams for investigation and to take any actions deemed necessary...as all our game-changers are valued members of the Concentrix + Webhelp team, and we want to help ensure that all experience a happy, fun place to work. Thank you again. Please reach out to us at staff.online.feedback@concentrix.com as soon as you can. You're a valued part of the Concentrix + Webhelp team, and we want to do whatever possible to address these concerns, show you that your time here is valued, and help make this a happy, fun place for you to come to work!
3.0
Oct 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Pretty flexible with work life after you've been there a bit. You start with odd shifts

Cons

Facial tracking camera makes you paranoid about who is watching you at any given time. For 'security' yeah right

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Concentrix Response
2y
That’s the opposite experience we want our game-changers to have. We’re dissapointed to hear about your concerns. Working remotely can be fabulously flexible. But it can also come with some challenges. We get that and we’re sorry to hear you experienced a few snags. Thanks for taking the time to speak your mind. It really does help us improve.
Viewing 1 - 3 of 42 Reviews

Glassdoor has 57,701 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.