Terrible pay - Senior Trainer Concentrix Employee Review

1.0
Oct 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Great people to work with, amazing leadership

Cons

Pay is awful, some leadership show they only care about titles and if you have a idea that would work or they ask for your feedback you can tell they are argumentative and dismissive. There is always this sense of blame the employee not figure out the problem. They speak to being fanatical about staff yet pay will not match cost of living, being in leadership for 3 years and still not being able to pay rent with 1 check is astronomical. The benefits are a complete joke they put heavy restrictions on them and don’t allow excepts in times of need for 401k withdrawals (even though it’s literally your money.) they create this false sense of welcoming in the beginning but then once you get through training it’s all gloves are off and it’s nothing but a uphill battle afterwards

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Concentrix Response
2y
We want everyone to feel like their pay reflects the hard work that they have done and the impact that they have made. We’re committed, both globally and locally, to providing the very best work environments possible for our game-changers (staff) and ensuring they’re consistently in line with our valued people-first, inclusive culture. It's disappointing to read “the cons” you noted in your review and I can assure you that we take such comments very seriously. As such, we’ll be forwarding this information to our People Solutions and leadership teams for investigation and to take any actions deemed necessary...as all our game-changers are valued members of the Concentrix + Webhelp team, and we want to help ensure that all experience a happy, fun place to work. Thank you again. Please reach out to us at staff.online.feedback@concentrix.com as soon as you can. You're a valued part of the Concentrix + Webhelp team, and we want to do whatever possible to address these concerns, show you that your time here is valued, and help make this a happy, fun place for you to come to work!

Explore other reviews about Concentrix

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good corporate culture, proactive leadership

Cons

Not very good career ladder in place

3.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote friendly environment. Good work life balance. Encourages professional growth, although they don't offer any good quality practical resources for upgrading skills. They used to have corporate Udemy, but they have discontinued it. You can complete professional courses but with your own money.

Cons

CNX is a professional service company which provides IT, data modernization, AI ML solution along with broader UX solutions. There has been significant drop is corporate accounts lately causing many employees go on the bench and eventually being terminated. In many cases, employees are not treated respectfully. You don't have any specific assignment during the time on bench but at the same time you are blamed for not having any deliverable. Employees often accept humiliation as they are afraid of raising voice against managers.

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