Concentrix Senior Client Technical Support Associate reviews

3.7

72% would recommend to a friend

(5,162 total reviews)
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Chris Caldwell

80% approve of CEO

68% positive business outlook

Senior Client Technical Support Associate employees have rated Concentrix with 3.7 out of 5 stars, based on 5,162 company reviews on Glassdoor. This indicates that most Senior Client Technical Support Associate professionals have a good working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Senior Client Technical Support Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews
2.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

6 weeks training was given - gave me the confidence to start taking calls

Cons

Had back to back calls on a 10 hour shift Really demanding A lot of micro management as calls would all be listened to and critiqued Our bonuses were reliant on our call averages. Sometimes you would get calls that were more than 10 minutes up to 1 hour. This would increase our average time making us unsuccessful for the monthly bonus

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Glassdoor has 57,682 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.