2.0
Jul 21, 2026
Former employee
Salfords, England
Recommend
CEO approval
Business Outlook
Pros
6 weeks training was given - gave me the confidence to start taking calls
Cons
Had back to back calls on a 10 hour shift Really demanding A lot of micro management as calls would all be listened to and critiqued Our bonuses were reliant on our call averages. Sometimes you would get calls that were more than 10 minutes up to 1 hour. This would increase our average time making us unsuccessful for the monthly bonus