Concentrix Tech Support Advisor reviews

3.0

32% would recommend to a friend

(74 total reviews)
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Chris Caldwell

44% approve of CEO

21% positive business outlook

Tech Support Advisor employees have rated Concentrix with 3.0 out of 5 stars, based on 74 company reviews on Glassdoor. This indicates that most Tech Support Advisor professionals have an average working experience there. Concentrix is rated 22% below average by Tech Support Advisor professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

74 reviews
1.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Learned a lot while I was there. Steep learning curve. Improved my communication skills.

Cons

Terrible work life balance, barely any support given, you’re left to deal with irate, rude & hostile customers all on your own. Managers couldn’t care less. Constanly told to keep call time low but also be really chatty to customers. Strange paradox as being chatty to cxs will increase call time? Had a horrible manager who didn’t care about anything other than metrics & mothing was ever good enough for her.

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Glassdoor has 57,700 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.