Good for short term, not a nice place to work overall. - Tech Advisor Concentrix Employee Review

1.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Learned a lot while I was there. Steep learning curve. Improved my communication skills.

Cons

Terrible work life balance, barely any support given, you’re left to deal with irate, rude & hostile customers all on your own. Managers couldn’t care less. Constanly told to keep call time low but also be really chatty to customers. Strange paradox as being chatty to cxs will increase call time? Had a horrible manager who didn’t care about anything other than metrics & mothing was ever good enough for her.

Explore other reviews about Concentrix

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good corporate culture, proactive leadership

Cons

Not very good career ladder in place

3.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote friendly environment. Good work life balance. Encourages professional growth, although they don't offer any good quality practical resources for upgrading skills. They used to have corporate Udemy, but they have discontinued it. You can complete professional courses but with your own money.

Cons

CNX is a professional service company which provides IT, data modernization, AI ML solution along with broader UX solutions. There has been significant drop is corporate accounts lately causing many employees go on the bench and eventually being terminated. In many cases, employees are not treated respectfully. You don't have any specific assignment during the time on bench but at the same time you are blamed for not having any deliverable. Employees often accept humiliation as they are afraid of raising voice against managers.

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