Conduent reviews

3.0

43% would recommend to a friend

(10,220 total reviews)
avatar

Harsha V. Agadi

38% approve of CEO

36% positive business outlook

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,220 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

10K reviews
3.0
Sep 11, 2025

Too much

Recommend
CEO approval
Business Outlook

Pros

Pay, full times options, full benefits

Cons

They nitpick at everything. We have to follow a different instruction sheet for each call or else we fail that call even if it's the simplest call type you have handled 100 times. You Have 30 seconds to notate account which is insane with the amount of info you are now required to document. Also, hold times cannot exceed 2 mins. Ever checked on a caller every 2 mins? It gets repetitive and annoying for not just me but the caller. I worked for Humana from conduent and it was hard! I was so happy they moved me to dental insurance Dominion National Dental but now I get yelled at every day by dentists and members. Look up Dominion Dental reviews. It's pretty bad.

5.0
Sep 10, 2025

Great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

Poor communication when trying to speak with leadership

Viewing 331 - 333 of 10,220 Reviews

Glassdoor has 11,528 Conduent reviews submitted anonymously by Conduent employees. Read employee reviews and ratings on Glassdoor to decide if Conduent is right for you.