Does Conduent pay their employees well?

According to anonymously submitted Glassdoor reviews, Conduent employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Conduent. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Conduent?

44% of Conduent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Conduent 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Conduent?

Customer Service Representative (1155) , Customer Service Representative (CSR) (278) , Business Analyst (168) , Senior Software Engineer (142) , Software Engineer (121) , Customer Experience Associate (120) , Analyst (117) , Technical Support (114) , Customer Service Associate (99) , Manager (93) , Call Center Representative (85) , Transaction Processor (84) , Associate (83) , Customer Service (81) , Project Manager (81)

What are the pros of working at Conduent according to real employee reviews?

"Can work from home and great work" ((in 645 reviews)); "The pay was good and the trainer was the best." ((in 504 reviews)); "Good work life balance with being able to work from home and my boss was great with feedback on my performance." ((in 443 reviews)); "Some great people work there and are doing their best to keep a sinking ship afloat." ((in 350 reviews)); "Good work environment and people" ((in 169 reviews))

What are the cons of working at Conduent according to real employee reviews?

"Management is poor and company does not pay enough for what is expected of reps" ((in 642 reviews)); "The job is harmful to the agent's mental conditions and the salary is low." ((in 425 reviews)); "No hands on because they had no training programs and the one we did have we rarely used." ((in 240 reviews)); "Managers do what they want and hire who they want." ((in 192 reviews)); "Bad supervisors they hire anyone weather supervisor capable or not ." ((in 143 reviews))

What are employees saying about Conduent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Conduent layoffs and their outlook for job security at Conduent in 2026.

What are the top reviewed Conduent locations?

Raleigh , Lexington-Fayette , San Antonio , Houston , Florham Park , Bakersfield , Cary , Chesapeake , New York , Atlanta , Austin , Cherry Hill , Newark , Charlotte , Dallas , Secaucus , Tempe , San Francisco , Lexington , Guaynabo , Boca Raton , Colorado Springs , Orlando , Indianapolis , Jersey City , Chicago , Tigard , Somerset , Sandy , Hamilton

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Conduent

Conduent reviews

3.0

44% would recommend to a friend

(10,240 total reviews)

Harsha V. Agadi

45% approve of CEO

37% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.8

Career opportunities

2.7

Senior management

2.6

Compensation and benefits

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,240 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

10K reviews

1.0

Aug 15, 2018

CVS Caremark

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Overtime is pretty much the only pro

Cons

Disorganized. CVS caremark has unrealistic expectations. They are always looking for ways to fire you.

5.0

Jul 11, 2018

Great place for growth

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Growth Opportunity Career development Training

Cons

I have none at this time

5.0

Jul 4, 2018

Times have changed!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I've been with Conduent for over ten years, and I've got to say when they brought in our new GM and AGM, things changed dramatically for the better. There's always something fun going on and you can tell everyone that works there really cares about each other and is invested in having everyone on the team.

Cons

The job itself, talking with customers that are confused, can be stressful. The commitment required to work the schedule can also be too much for some people. While the management team is great with working with people through whatever they need personally, there are some things they can't help with and they can't change the customers we talk to. It's best to learn how to cope with stress or pick a career that doesn't require you to interact with customers as frequently if that's something you're not telling to do.

Viewing 544 - 546 of 10,240 Reviews

Jobs at Conduent

Senior Benefits Administration Services Analyst

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Benefits Call Center Representative