Conduent reviews

3.0

44% would recommend to a friend

(10,239 total reviews)
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Harsha V. Agadi

45% approve of CEO

37% positive business outlook

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,239 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

10K reviews
1.0
Aug 30, 2018

Nope!

Recommend
CEO approval
Business Outlook

Pros

Awesome trainers. Paid above minimum wage.

Cons

Where to start? The schedules suck, and can change on a dime because despite being a call center, everyone in charge has poor communication skills. Hey do you miss high school? Good news, Conduent is just like that including lockers, having to ask permission to use the bathroom, and gossipy co-workers. Speaking of co- workers, because they will hire anyone with a pulse, and don’t drug test new hires, you’ll be privliged to work with some of society’s finest. The few competent employees they have all look like they’d rather get hit by a bus than work there, so the air is thick with depression at all times. To top it all off, your advancement and schedule is dictated by your metrics, which is great when you don’t get trained on their logging software until you hit the floor, and when you do use it, it crashes 50% of the time. Fun!

1.0
Aug 22, 2018
Recommend
CEO approval
Business Outlook

Pros

You get to work from home. Equipment is provided.

Cons

The training was an absolute joke. They are real quick to send out their fancy Apple equipment. But not at all willing to work with you if you don’t pass their certification. And what type of certification is simply a “role play”? If you want us to do a role play how about making the role play realistic with fake order numbers and addresses that we can enter into the system? Absolute joke! Both “tests” at the end of training were role plays that you made up as you went with a moderator it was dumb and I’m glad I don’t work here. This isn’t the first company I’ve applied for stupid enough to waste money sending out heavy equipment and shipping labels to any and everyone. Instead of putting you in another training they just get rid of you. And go on to the next person willing to waste their time.

1.0
Aug 19, 2018

Customer Service

Recommend
CEO approval
Business Outlook

Pros

They really don't care if your absent you just call a workforce line.Theres alot of VTO usually but not at the end of the year and beginning of the year.

Cons

You work with people who started when you did and make more money than you doing the same thing you do.Supervisors pick and choose who they like.Favoritism is a big thing here so if they don't like you they will say your qa scores are off , and try to coach you every second they can worth bad feedback.A very childish place to work as people are dressing like they are competing in some pagent.Just be careful here they really don't care about you.Your just a number and you are replaceable!Save yourself the time and find a better place to work....

Viewing 541 - 543 of 10,239 Reviews

Glassdoor has 11,549 Conduent reviews submitted anonymously by Conduent employees. Read employee reviews and ratings on Glassdoor to decide if Conduent is right for you.