Question 1

Is Conduent a good company to work for as a Customer Service Representative (CSR) II?

Accepted Answer

Customer Service Representative (CSR) II professionals working at Conduent have rated their employer with 2.8 out of 5 stars in 15 Glassdoor reviews. This is a lower than average score with the overall rating of Conduent employees being 3.0 out of 5 stars. Search open Customer Service Representative (CSR) II Jobs at Conduent now and start preparing for your job interview by browsing frequently asked Customer Service Representative (CSR) II interview questions at Conduent.

Question 2

Does Conduent pay Customer Service Representative (CSR) II employees well?

Accepted Answer

Customer Service Representative (CSR) II professionals rate their compensation and benefits at Conduent with 1.9 out of 5 stars based on 15 anonymously submitted employee reviews. This is 31.1% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative (CSR) II salaries at Conduent.

Question 3

How happy are Customer Service Representative (CSR) II professionals working at Conduent?

Accepted Answer

50% of Customer Service Representative (CSR) II employees at Conduent would recommend their employer to a friend. This rating has increased by 136% in the past 12 months. Customer Service Representative (CSR) II professionals have also rated Conduent with a 3.1 rating for work-life-balance, 3.0 rating for diversity and inclusion, 2.3 rating for culture and values and 2.2 rating for career opportunities.

Question 4

What are the top reviewed jobs at Conduent?

Accepted Answer

Customer Service Representative (1156), Customer Service Representative (CSR) (279), Business Analyst (168), Senior Software Engineer (142), Software Engineer (121), Customer Experience Associate (120), Analyst (117), Technical Support (114), Customer Service Associate (99), Manager (93), Call Center Representative (85), Transaction Processor (84), Associate (83), Project Manager (82), Customer Service (81)

Question 5

What are the pros of working at Conduent according to real employee reviews?

Accepted Answer

"Good work life balance with being able to work from home and my boss was great with feedback on my performance." ((in 656 reviews)); "The pay was good and the trainer was the best." ((in 494 reviews)); "Flexible and good work life balance" ((in 456 reviews)); "Some great people work there and are doing their best to keep a sinking ship afloat." ((in 347 reviews)); "Conduent offers good benefits and they are good at managing work" ((in 289 reviews))

Question 6

What are the cons of working at Conduent according to real employee reviews?

Accepted Answer

"Management is poor and company does not pay enough for what is expected of reps" ((in 650 reviews)); "The job is harmful to the agent's mental conditions and the salary is low." ((in 423 reviews)); "No hands on because they had no training programs and the one we did have we rarely used." ((in 227 reviews)); "Most managers are just horrible managers" ((in 198 reviews)); "Bad supervisors they hire anyone weather supervisor capable or not ." ((in 139 reviews))

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