Pay is below average and it is very common for pay to not be equal between people doing the same job.
Benefits aren't great. They only contribute to the 401k once a year, so if you leave 11 months into the year, too bad. Health plans have historically been garbage. Although, I must say that they introduced some changes for next year that are in the right direction, still not great, but better.
The quality of employees that they hire is laughable. In my specific department, HR services, they hire literally anyone. I have personally interviewed candidates and told the recruiters and upper management team that they would be a terrible choice and cause more problems than solve. 2 weeks later, they're on the floor. And to compound the problem, HR goes to great lengths to make it almost impossible to fire people. There are people who have gotten away with call avoidance, horrible attendance and quality scores, and legitimate harassment, never being fired. I have seen it time and time again.
Very little money is spent on the actual employees. We finally received a small amount of money to fund at least some employee appreciation, but not enough.
I've lost some good people that would have been great leaders, but it's too hard to retain people when there is very little that makes the job worth coming to.
