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      Conduent

      Engaged Employer

      Conduent reviews

      3.0

      43% would recommend to a friend

      (10,221 total reviews)
      avatar

      Harsha V. Agadi

      38% approve of CEO

      36% positive business outlook

      Ratings by demographic groups

      Conduent has an employee rating of 3.0 out of 5 stars, based on 10,221 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      10K reviews
      1.0
      Jul 18, 2017

      Unprofessional, unorganized, frustrating

      Tier i tech support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work-from-home Paid training (even though it's bad training) Possibly a good schedule, though you won't find out until very late in training

      Cons

      Unprofessional, backwards training program that puts you on the phones with customers before you've even used the support software. They changed my start date (weeks!) 3 times in a month period, before starting the horrible training. Incorrectly stated background check laws during the hiring process.

      4.0
      Jul 18, 2017

      Not bad!

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a decent place. Stressful, but I'd you can find some other folks to commiserate with, it'll be alright. The pay isn't terrible and you get an extra $5 if someone wants to praise you to a supervisor. This doesn't happen often, so don't plan your meal money on it.

      Cons

      If you have a mean supervisor you're pretty much SoL. It's a cubicle job. In the winter you'll forget what sunlight feels like.

      3.0
      Jul 18, 2017

      Thinking of working here? I recommend you Google "Conduent Cuts" first!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was honestly the best job I've ever had. The workload wasn't overpowering, the tasks were challenging, my immediate superiors were motivating and inspirational. Fantastic dynamics with the other departments. I worked in L&D and we got great support from Ops and Recruitment. HMO on day 1. I joined right at the beginning of the transition from Xerox to Conduent. It was great at first, then slowly, I saw the decline in the company... Read on to the Cons of Conduent...

      Cons

      So why did I give a 3 star rating? Redundancy. Cost-cutting. No budget. I only got to stay at Conduent for 6 months. One by one, people were leaving, but we didn't know why. Then we found out- major MAJOR job cuts. Globally. I was told that the cuts started in the USA where Conduent is headquartered, and then it moved to other countries. Conduent has let thousands and thousands of employees go. Also, I was unable to get my reimbursement back from training materials that I had spent cash on, and also our supplies request got "put on hold for months"... Pretty soon, the supplies will be all used up, and then what? I was seriously considering transferring departments, but I thought it would be a waste of time because the same thing might happen again. Oh and, they stopped our quarterly incentives which was between 5% - 10% of your basic pay. Fantasticly-motivating. Well done, Conduent. I bet your ESAT results will be undeniably lower that when you were Xerox!

      Viewing 9817 - 9819 of 10,221 Reviews
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      Glassdoor has 11,529 Conduent reviews submitted anonymously by Conduent employees. Read employee reviews and ratings on Glassdoor to decide if Conduent is right for you.