Connect America reviews

2.6

23% would recommend to a friend

(232 total reviews)

Janet Dillion

Not enough data to show CEO approval

25% positive business outlook

Connect America has an employee rating of 2.6 out of 5 stars, based on 232 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Connect America employee rating is 24% below average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

232 reviews
1.0
Apr 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote work Great agent staff

Cons

The agents are allowed to treat the customers horribly and the managers co sign it and allow it. This company doesn’t value quality assurance at all and it shows. The customers are yelled at given wrong information and products on a regular basis. Between sales and collections the company treats the customers horribly and turn the other cheek. Managers are out of touch and ignorant.

1.0
Apr 21, 2023

Not Optimistic

Recommend
CEO approval
Business Outlook

Pros

Weekly pay, remote work, manageable workload

Cons

Leadership is directionless and it seems like they're positioning the company to be sold off. Multiple rounds of layoffs, no cost of living increases, no merit increases, and no bonuses this year have completely killed morale.

Viewing 40 - 42 of 232 Reviews

Glassdoor has 241 Connect America reviews submitted anonymously by Connect America employees. Read employee reviews and ratings on Glassdoor to decide if Connect America is right for you.