Does Connect America pay their employees well?

According to anonymously submitted Glassdoor reviews, Connect America employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Connect America. This rating has been stable over the past 12 months.

How satisfied are employees working at Connect America?

23% of Connect America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Connect America 2.9 out of 5 for work life balance, 2.2 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Connect America?

Sales (13) , Customer Service Representative (11) , Manager (7) , Personal Response Associate (7) , Call Center Representative (6) , Sales Representative (6) , Inside Sales Representative (5) , Senior Safety Consultant (4) , Collections Specialist (3) , Customer Service Representative (CSR) (3) , Safety Consultant (3) , Sales Associate (3) , Technical Support Representative (3) , Analyst (2) , Billing Representative (2)

What are the pros of working at Connect America according to real employee reviews?

"Work hours are flexible and can work from home." ((in 8 reviews)); "both coworkers and managers are friendly" ((in 6 reviews)); "Good money for a selected few" ((in 6 reviews)); "great work/life balance" ((in 5 reviews)); "The casual work environment is great also." ((in 5 reviews))

What are the cons of working at Connect America according to real employee reviews?

"Managers know absolutely nothing and make you do their job" ((in 7 reviews)); "Corporate took over and the benefits aren’t as good, I had a higher deductible and they wouldn’t waive it despite it being the middle of the year and we had all been working on our deductibles from the previous owner." ((in 6 reviews)); "thats just billing when it came to collections there was no training at all they said look at this spreadsheet and call people asking for money." ((in 5 reviews)); "Upper management very pushy and uncaring." ((in 5 reviews)); "CEO is clueless and is never available." ((in 4 reviews))

What are employees saying about Connect America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Connect America layoffs and their outlook for job security at Connect America in 2026.

What are the top reviewed Connect America locations?

Bala Cynwyd , Glen Mills , Philadelphia , Media , Bala-Cynwyd , Broomall , Framingham , Marlborough , Nashville , Bala , Chicago , Long Island City , New York , Brentwood , Pawtucket , Houston , Cleveland , Franklin , Baton Rouge , Pittsburgh , Boston

Connect America reviews

2.6

23% would recommend to a friend

(232 total reviews)

Janet Dillion

Not enough data to show CEO approval

25% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Connect America has an employee rating of 2.6 out of 5 stars, based on 232 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Connect America employee rating is 24% below average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

232 reviews

4.0

Nov 7, 2024

Supportive Team, Growth Opportunities, but High-Pressure

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Supportive Team Environment: Colleagues are usually helpful, creating a positive atmosphere. Training Opportunities: Offers good training for new employees to build relevant skills. Growth Potential: Opportunities for advancement exist within the company for high-performing employees.

Cons

High-Pressure Sales Environment: Sales targets can be challenging to meet consistently. Strict Performance Metrics: Frequent monitoring and metrics may feel excessive. Limited Benefits Package: Health and retirement benefits may be less comprehensive compared to similar companies.

4.0

May 2, 2024

Great Place to Work

Personal response associate

Recommend

CEO approval

Business Outlook

Pros

Fulfilling role with great people

Cons

long hours, not too many breaks,

2.0

Apr 20, 2024

PRA

Personal response associate

Recommend

CEO approval

Business Outlook

Pros

Management was good and I usually felt supported by them.

Cons

Understaffed which requires employees to work more hours.

Viewing 133 - 135 of 232 Reviews

Jobs at Connect America

Data Entry Representative

Refurbishing Representative

Lifeline Fulfillment Specialist

Connect America

Connect America reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Supportive Team, Growth Opportunities, but High-Pressure

Great Place to Work

PRA

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