Does Connect America pay their employees well?

According to anonymously submitted Glassdoor reviews, Connect America employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Connect America. This rating has been stable over the past 12 months.

How satisfied are employees working at Connect America?

23% of Connect America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Connect America 2.9 out of 5 for work life balance, 2.2 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Connect America?

Sales (13) , Customer Service Representative (11) , Manager (7) , Personal Response Associate (7) , Call Center Representative (6) , Sales Representative (6) , Inside Sales Representative (5) , Senior Safety Consultant (4) , Collections Specialist (3) , Customer Service Representative (CSR) (3) , Safety Consultant (3) , Sales Associate (3) , Technical Support Representative (3) , Analyst (2) , Billing Representative (2)

What are the pros of working at Connect America according to real employee reviews?

"work from home, unlimited overtime" ((in 8 reviews)); "I have friendly coworkers and a great office environment to walk into every day." ((in 7 reviews)); "Good pay good people commission" ((in 7 reviews)); "Nice People Mike and Keith are great managers" ((in 5 reviews)); "Good money for a selected few" ((in 5 reviews))

What are the cons of working at Connect America according to real employee reviews?

"Health Benefits are a bit on the high side for Healthcare, static for what you pay out of pocket for glasses, and dental care benefits only offer slightly more then out of pocket." ((in 9 reviews)); "Managers know absolutely nothing and make you do their job" ((in 7 reviews)); "Angry Clients, Upper Management Seems Detached, Lack of Communication" ((in 6 reviews)); "Not to mention that their commission for the whole year is good." ((in 5 reviews)); "1. Training is lacking." ((in 4 reviews))

What are employees saying about Connect America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Connect America layoffs and their outlook for job security at Connect America in 2026.

What are the top reviewed Connect America locations?

Bala Cynwyd , Glen Mills , Philadelphia , Media , Bala-Cynwyd , Broomall , Framingham , Marlborough , Nashville , Bala , Chicago , Long Island City , New York , Brentwood , Pawtucket , Houston , Cleveland , Franklin , Baton Rouge , Pittsburgh , Boston

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Connect America

Connect America reviews

2.6

23% would recommend to a friend

(232 total reviews)

Janet Dillion

Not enough data to show CEO approval

25% positive business outlook

Ratings by category

2.9

Work/Life balance

2.7

Diversity & inclusion

2.5

Compensation and benefits

2.4

Career opportunities

2.3

Senior management

2.2

Culture & values

Connect America has an employee rating of 2.6 out of 5 stars, based on 232 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Connect America employee rating is 24% below average for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

232 reviews

5.0

Sep 14, 2018

Hard Work does not go unnoticed

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Graet location ,compensation and room for growth if you are a hard worker . I have worked here 2 years and have moved up several times being compensated each time .

Cons

Be prepared for changes that may come without notice

1.0

Aug 22, 2018

Horrible company and horrible managers!

Collector

Recommend

CEO approval

Business Outlook

Pros

No pros! No pros! No pros! No pros! No pros! No pros!

Cons

The managers are lazy. They give you an attitude if you ask them for help with something. They think their better than the agents under them They punish the agents for having their phones out on their desk, yet management keeps their phones on their desk. Management even answers their cell phones on the floor. The director makes all of the agents uncomfortable. The agents of African decent all feel as though the director is a racist. Management treats their agents like children. Management talks to their agents in such a disrespectful, condescending manner.

5.0

Aug 13, 2018

Manager

Recommend

CEO approval

Business Outlook

Pros

This company save lives. Atmosphere is warm, friendly and professional. Fast paced work environment with competitive salary and bonus structure commensurate to experience.

Cons

There are not any cons.

Viewing 157 - 159 of 232 Reviews

Jobs at Connect America

Personal Emergency Response Assoc.

Personal Emergency Response Assoc.

Personal Emergency Response Assoc.

Personal Emergency Response Assoc.

Data Entry Representative