Does Connect America pay their employees well?

According to anonymously submitted Glassdoor reviews, Connect America employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Connect America. This rating has been stable over the past 12 months.

How satisfied are employees working at Connect America?

23% of Connect America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Connect America 2.9 out of 5 for work life balance, 2.2 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Connect America?

Sales (13) , Customer Service Representative (11) , Manager (7) , Personal Response Associate (7) , Call Center Representative (6) , Sales Representative (6) , Inside Sales Representative (5) , Senior Safety Consultant (4) , Collections Specialist (3) , Customer Service Representative (CSR) (3) , Safety Consultant (3) , Sales Associate (3) , Technical Support Representative (3) , Analyst (2) , Billing Representative (2)

What are the pros of working at Connect America according to real employee reviews?

"Work hours are flexible and can work from home." ((in 9 reviews)); "Good money for a selected few" ((in 7 reviews)); "Benefits and 401K" ((in 6 reviews)); "both coworkers and managers are friendly" ((in 5 reviews)); "Connect America also cares about the employees, always running random contest and keeping the Employees Happy and eager to come to work !" ((in 5 reviews))

What are the cons of working at Connect America according to real employee reviews?

"Bad job, low pay." ((in 9 reviews)); "Managers know absolutely nothing and make you do their job" ((in 6 reviews)); "Angry Clients, Upper Management Seems Detached, Lack of Communication" ((in 6 reviews)); "Not to mention that their commission for the whole year is good." ((in 5 reviews)); "Health insurance is expensive and provides very limited coverage and there is an expensive spousal surcharge of over $1200 in addition to the monthly fees for insurance." ((in 4 reviews))

What are employees saying about Connect America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Connect America layoffs and their outlook for job security at Connect America in 2026.

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Connect America

Connect America reviews

2.6

23% would recommend to a friend

(232 total reviews)

Janet Dillion

Not enough data to show CEO approval

25% positive business outlook

Ratings by category

2.9

Work/Life balance

2.7

Diversity & inclusion

2.5

Compensation and benefits

2.4

Career opportunities

2.3

Senior management

2.2

Culture & values

Connect America has an employee rating of 2.6 out of 5 stars, based on 232 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Connect America employee rating is 24% below average for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

232 reviews

5.0

Dec 13, 2024

Amazing Organization

Dircector of sales

Recommend

CEO approval

Business Outlook

Pros

Strong leadership within a quickly growing organization. Poised for future growth.

Cons

Very minimal Cons. Due to rapid growth, directional shifts are consistent.

5.0

Nov 13, 2024

A great place to work

Collections specialist

Recommend

CEO approval

Business Outlook

Pros

Flexibility and ability to allow voice to be heard. The knowledge gained from training and the experience helps you to work in other areas to assist customers. The opportunity to change to other depts that maybe a better fit for your strengths. You have the ability to take additional courses. You have a direct line of communication. Management allows opportunities to help you before giving up on you which is amazing.

Cons

The techincal call flow issues can be tedious at times with , but speak up and notify management and IT will correct any issues. Do so as soon as toubhave an issue and don't way or could count against you. Other than that no problems

4.0

Nov 7, 2024

Supportive Team, Growth Opportunities, but High-Pressure

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Supportive Team Environment: Colleagues are usually helpful, creating a positive atmosphere. Training Opportunities: Offers good training for new employees to build relevant skills. Growth Potential: Opportunities for advancement exist within the company for high-performing employees.

Cons

High-Pressure Sales Environment: Sales targets can be challenging to meet consistently. Strict Performance Metrics: Frequent monitoring and metrics may feel excessive. Limited Benefits Package: Health and retirement benefits may be less comprehensive compared to similar companies.

Viewing 16 - 18 of 232 Reviews

Jobs at Connect America

Personal Emergency Response Assoc.

Personal Emergency Response Assoc.

Personal Emergency Response Assoc.

Personal Emergency Response Assoc.

Data Entry Representative