Does Connect America pay their employees well?

According to anonymously submitted Glassdoor reviews, Connect America employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Connect America. This rating has been stable over the past 12 months.

How satisfied are employees working at Connect America?

23% of Connect America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Connect America 2.9 out of 5 for work life balance, 2.2 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Connect America?

Sales (13) , Customer Service Representative (11) , Manager (7) , Personal Response Associate (7) , Call Center Representative (6) , Sales Representative (6) , Inside Sales Representative (5) , Senior Safety Consultant (4) , Collections Specialist (3) , Customer Service Representative (CSR) (3) , Safety Consultant (3) , Sales Associate (3) , Technical Support Representative (3) , Analyst (2) , Billing Representative (2)

What are the pros of working at Connect America according to real employee reviews?

"Work hours are flexible and can work from home." ((in 8 reviews)); "both coworkers and managers are friendly" ((in 6 reviews)); "Nice People Mike and Keith are great managers" ((in 6 reviews)); "The casual work environment is great also." ((in 5 reviews)); "Connect America also cares about the employees, always running random contest and keeping the Employees Happy and eager to come to work !" ((in 5 reviews))

What are the cons of working at Connect America according to real employee reviews?

"Bad job, low pay." ((in 9 reviews)); "Corporate took over and the benefits aren’t as good, I had a higher deductible and they wouldn’t waive it despite it being the middle of the year and we had all been working on our deductibles from the previous owner." ((in 7 reviews)); "Managers know absolutely nothing and make you do their job" ((in 6 reviews)); "No bonuses or pay increases." ((in 6 reviews)); "Upper management very pushy and uncaring." ((in 5 reviews))

What are employees saying about Connect America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Connect America layoffs and their outlook for job security at Connect America in 2026.

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Connect America

Connect America reviews

2.6

23% would recommend to a friend

(232 total reviews)

Janet Dillion

Not enough data to show CEO approval

25% positive business outlook

Ratings by category

2.9

Work/Life balance

2.7

Diversity & inclusion

2.5

Compensation and benefits

2.4

Career opportunities

2.3

Senior management

2.2

Culture & values

Connect America has an employee rating of 2.6 out of 5 stars, based on 232 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Connect America employee rating is 24% below average for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

232 reviews

4.0

Sep 12, 2019

Intense Sales Environment - Earning Potential is Great

Upsell representative

Recommend

CEO approval

Business Outlook

Pros

The pay is great. If you work hard you can consistently bring home 1k or more a week after taxes.

Cons

A lot of changes took place in my one year working there but I am great at adapting.

1.0

Aug 14, 2019

Stressful Environment

Call center representative

Recommend

CEO approval

Business Outlook

Pros

There are no pros for this job. Seriously.

Cons

Very stressful job. There are always many calls in waiting and the supervisors are constantly pressing you to shorten your talk time and take as many calls as possible, while also making no mistakes. The hospitals constantly change how they want things to be done, on a day to day basis something is being "updated," for better or worse. Hospital instructions are oftentimes unclear, yet the hospitals constantly complain about errors. The patients are rude. Open 24/7 all days of the year, including holidays. Sometimes they force you to work holidays.

4.0

Jun 11, 2019

Connect America Saves Lives!

~manager~

Recommend

CEO approval

Business Outlook

Pros

- Opportunity for growth - 4 promotions in 6 years - I've learned a lot about sales and marketing at CA and have also been afforded the opportunity to showcase my expertise in other areas - "Open-door" environment; no one's off-limits or too important to hold a conversation with you - Communication within the company surrounding organizational changes (good or bad) has improved drastically over the past 3 years - The CEO acknowledges anniversaries (I've been here for 6 years, and this was the first year my anniversary was acknowledged) - Sr. Management cares about morale and is always looking for different ways to boost it - Benefits packaged and PTO have improved

Cons

- Enforce a stricter dress code and attendance policy; it's great to be flexible but don't let employees take advantage as that can lower morale of the employees who are dependable and following rules

Viewing 190 - 192 of 232 Reviews

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