Connect America reviews

2.6

23% would recommend to a friend

(232 total reviews)

Janet Dillion

Not enough data to show CEO approval

25% positive business outlook

Connect America has an employee rating of 2.6 out of 5 stars, based on 232 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Connect America employee rating is 24% below average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

232 reviews
2.0
Mar 28, 2015

Disappointing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not many pros at all

Cons

No communication n no training

2.0
Mar 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Weekly pay, multiple locations, diverse group of people of all backgrounds. Holiday party once per year

Cons

There are lot of unrewarded, smart, knowledgeable, people at the bottom but those who shine are not rewarded for their efforts. Hard work won't get you too far here. Just more pats on the back if you're lucky. The culture is very high school as well. Nepotism, quid pro quo, lie on your back for a buck (or stomach) are what comprises management. Positions are created out of thin air for those folks. At the same time, people are being laid off. Many of their best people from department to department also leave due to a pay structure that is very unrewarding. So in other words, you can get a raise but you just have to be in the right click to get one, e.g., HR. There have been multiple streams of layoffs within the last few years. The clique people survive while others disappear. The company is run by a bunch of amateurs pretending to be serious professionals. Read the reviews. They are on the verge of running the company into the ground. I wouldn't be surprised if they closed the doors in the next year or so. The management are not cohesive, the company has no real strategy for customer retention. Take the job if you need it to pad your resume but otherwise it isn't a serious place and you won't be working for serious people. You'll surely be asking yourself a lot, "How did he/she get this job?" The benefits are disgraceful. Honestly, I'd keep them a secret just to keep people from outright laughing at how bad they are. A lot of 'diversity' at the bottom. None at the top. No growth opportunities either unless your in a clique.

2.0
Oct 1, 2014

Company outgrew itself

Recommend
CEO approval
Business Outlook

Pros

Benefits Some friendly managers and sales staff Great Paid Training for sales people

Cons

Some unfriendly/immature staff and managers Does not promote based on background, education, and experience, only promotes those within selected cliques, it is VERY high school. High pressure sales environment, if you have any extenuating circumstances that may affect your sales performance for a week or 2, watch out! Branch manager did as he was told and grew the sales office 4 times, however since the HR staff (and CEO) did not want to pay for /hire more support people, the company began to hemorrhage money when product came flooding back with not enough people to answer the phones in customer service, returns, etc. This began a massive stream of layoffs, and it was not nice how they just let go of tons of people who had worked there for years. The branch manager was laid off, for doing his job well. HR staff did not lose 1 person during this time. Even months after this, employees always get the feeling like they could be fired at any second, when they have been working hard and doing everything right. This is unacceptable.

Viewing 223 - 225 of 232 Reviews

Glassdoor has 241 Connect America reviews submitted anonymously by Connect America employees. Read employee reviews and ratings on Glassdoor to decide if Connect America is right for you.