Does Connection pay their employees well?

According to anonymously submitted Glassdoor reviews, Connection employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Connection. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Connection?

56% of Connection employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Connection 3.6 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Connection?

Account Manager (169) , Sales (26) , Enterprise Account Executive (13) , Technician (13) , Manager (11) , Account Executive (10) , Sales Representative (10) , Business Development Specialist (9) , Senior Account Manager (9) , Senior Systems Engineer (9) , Partner Development Specialist (8) , Business Development (6) , Configuration Technician (6) , Sales Associate (6) , Sales Manager (6)

What are the pros of working at Connection according to real employee reviews?

"Great people and very helpful." ((in 84 reviews)); "The benefits are great!" ((in 68 reviews)); "Training was great and beyond expectation in a good way!" ((in 31 reviews)); "good work/life balance" ((in 29 reviews)); "I’ve never worked for a company that has such a great culture and everyone rallying around a common goal." ((in 27 reviews))

What are the cons of working at Connection according to real employee reviews?

"Poor management" ((in 51 reviews)); "low pay compared to other companies" ((in 44 reviews)); "It's more than just an outdated mentality and senior leadership focused on keeping their jobs." ((in 16 reviews)); "Salaries are low, even when you consider it is a NH" ((in 14 reviews)); "upper management is averse to change and wields a lot of power in thwarting positive direction changes and planning." ((in 12 reviews))

What are employees saying about Connection layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Connection layoffs and their outlook for job security at Connection in 2026.

What are the top reviewed Connection locations?

Merrimack , Wilmington , Boca Raton , Schaumburg , Chicago , Exton , Marlborough , Keene , Nashua , Portsmouth , Manchester , Rockville , Itasca , New York , Dallas , Jacksonville , Downingtown , Atlanta , Phoenix , Washington , Philadelphia , Boston , Lake Forest , Detroit , Charlotte , Raleigh , Sunnyvale , Tampa , Birmingham , Evanston

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Connection

Connection reviews

3.3

56% would recommend to a friend

(829 total reviews)

Timothy McGrath

51% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (829 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Connection has an employee rating of 3.3 out of 5 stars, based on 829 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Connection employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

829 reviews

3.0

Nov 11, 2025

Connection

It help desk technician ii

Recommend

CEO approval

Business Outlook

Pros

Steady paycheck, Company supports inclusion and diversity

Cons

Not much room for advancement in current position

4.0

Nov 6, 2025

Good place to grow

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great place to gain experience

Cons

low pay compared to other companies

5.0

Oct 14, 2025

Great Onboarding Experience

Microsoft concierge ambassador - technical support

Recommend

CEO approval

Business Outlook

Pros

I recently joined Connection at the Merrimack office. The onboarding was thorough, and staff from several departments were welcoming and helpful.

Cons

I see no drawbacks to beginning my next chapter at Connection and am eager for a long-term career here.

Viewing 355 - 357 of 829 Reviews

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Jobs at Connection

IT Support Technician (Part-Time, REMOTE)

Project Coordinator Supervisor, 3rd Shift (Remote)

Inside Sales Account Manager - Northeast Sales Territory

Sales Support Associate - Federal Sales

Rockville, MD

View job