Does Connection pay their employees well?

According to anonymously submitted Glassdoor reviews, Connection employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Connection. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Connection?

56% of Connection employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Connection 3.6 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Connection?

Account Manager (169) , Sales (26) , Enterprise Account Executive (13) , Technician (13) , Manager (11) , Account Executive (10) , Sales Representative (10) , Business Development Specialist (9) , Senior Account Manager (9) , Senior Systems Engineer (9) , Partner Development Specialist (8) , Business Development (6) , Configuration Technician (6) , Sales Associate (6) , Sales Manager (6)

What are the pros of working at Connection according to real employee reviews?

"Great people and very helpful." ((in 85 reviews)); "great benefits is the best thing about Pcconnection" ((in 62 reviews)); "I’ve never worked for a company that has such a great culture and everyone rallying around a common goal." ((in 28 reviews)); "Has good work/life balance" ((in 26 reviews)); "Great training" ((in 23 reviews))

What are the cons of working at Connection according to real employee reviews?

"Poor management" ((in 55 reviews)); "low pay compared to other companies" ((in 42 reviews)); "Low Salary but high commission potential" ((in 18 reviews)); "It's more than just an outdated mentality and senior leadership focused on keeping their jobs." ((in 17 reviews)); "upper management is averse to change and wields a lot of power in thwarting positive direction changes and planning." ((in 12 reviews))

What are employees saying about Connection layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Connection layoffs and their outlook for job security at Connection in 2026.

What are the top reviewed Connection locations?

Merrimack , Wilmington , Boca Raton , Schaumburg , Chicago , Exton , Marlborough , Keene , Nashua , Portsmouth , Manchester , Rockville , Itasca , New York , Dallas , Jacksonville , Downingtown , Atlanta , Phoenix , Washington , Philadelphia , Boston , Lake Forest , Detroit , Charlotte , Raleigh , Sunnyvale , Tampa , Birmingham , Evanston

Connection reviews

3.3

56% would recommend to a friend

(829 total reviews)

Timothy McGrath

51% approve of CEO

47% positive business outlook

Ratings by category

3.6

Work/Life balance

3.4

Diversity & inclusion

3.3

Career opportunities

3.2

Culture & values

3.0

Senior management

3.0

Compensation and benefits

Connection has an employee rating of 3.3 out of 5 stars, based on 829 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Connection employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

829 reviews

1.0

Aug 23, 2016

Poor management , poor pay, poor direction

Corporate account manager

Recommend

CEO approval

Business Outlook

Pros

Flexible with personal time off for vacation Opportunity to learn sales skills on the job that can be used elsewhere

Cons

Poor pay compared to rest of industry Company has do more with less mentality Will work employees out the door Too much attention put on dials and talk time over quality and emailed business

4.0

Aug 23, 2016

Great place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Worked with great people here, never had a complaint about any of the managers or coworkers. Always enjoyed the work environment and friendly atmosphere. Had to move is the only reason I left.

Cons

It was too friendly at times. People always holding the door for you, asking if you needed help with anything, picking up shifts if you needed coverage. Management was overly understanding; always there to lend a hand if you had issues or roadblocks.

Connection Response

9y

Thank you for your review of PC Connection. We are pleased to hear that you had a positive work experience while you were with the Company.

1.0

Aug 20, 2016

Stay Far Away

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It isn't Softmart anymore. Nothing else.

Cons

Harassment is tolerated, and seems to go on with no ramifications. A manager can openly use racist language with HR knowledge and not lose their job. All in all, not a professional environment.

Connection Response

9y

While we don’t comment publicly on personnel matters, Softmart and now PC Connection share common core values such as Respect and Integrity for all employees and our foundations were both built on these principle’s.

Viewing 688 - 690 of 829 Reviews

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Jobs at Connection

IT Support Technician (Part-Time, REMOTE)

Data Center Rack & Stack Engineer

Project Coordinator Supervisor, 3rd Shift (Remote)

Project Coordinator / IT Analyst - REMOTE

Connection

Connection reviews

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Poor management , poor pay, poor direction

Great place to work!

Stay Far Away

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