Connection Customer Service (CSR) reviews

Thank you for your feedback. We’ve made recent changes to our overall compensation plan, and those changes have been received extremely well. We do thank you for your positive comments on our training program. Once an Account Manager reaches a certain volume they can earn the ability to work from home, but those not at goal or new to the Company need the on-site level of support to be successful. To promote one’s career goals, we also have a defined path for an Account Manager to become a Senior Account Manager to an Executive Account Manager, with corresponding increases in compensation. In addition, most of our Sales Coaches, Sales Managers, Sales Directors, and Vice Presidents have been promoted internally.

Thank you for your feedback. PC Connection operates with a high degree of integrity and we believe many of your statements are not an accurate representations of how we conduct business . We are sorry you feel this way, as we do our best to promote a team atmosphere at PC Connection, always trying to be fair and consistent in our decision making.