Does Connection pay their employees well?

According to anonymously submitted Glassdoor reviews, Connection employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Connection. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at Connection?

54% of Connection employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Connection 3.7 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Connection?

Account Manager (169) , Sales (26) , Enterprise Account Executive (13) , Technician (13) , Manager (11) , Account Executive (10) , Sales Representative (10) , Business Development Specialist (9) , Senior Account Manager (9) , Senior Systems Engineer (9) , Partner Development Specialist (8) , Business Development (6) , Configuration Technician (6) , Sales Associate (6) , Sales Manager (6)

What are the pros of working at Connection according to real employee reviews?

"Great people and very helpful." ((in 83 reviews)); "benefits are good not great" ((in 67 reviews)); "I’ve never worked for a company that has such a great culture and everyone rallying around a common goal." ((in 29 reviews)); "good work/life balance" ((in 27 reviews)); "Training was great and beyond expectation in a good way!" ((in 25 reviews))

What are the cons of working at Connection according to real employee reviews?

"Poor management; culture of favoritism" ((in 55 reviews)); "low pay compared to other companies" ((in 44 reviews)); "Salaries are low, even when you consider it is a NH" ((in 17 reviews)); "It's more than just an outdated mentality and senior leadership focused on keeping their jobs." ((in 15 reviews)); "upper management is averse to change and wields a lot of power in thwarting positive direction changes and planning." ((in 12 reviews))

What are employees saying about Connection layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Connection layoffs and their outlook for job security at Connection in 2026.

What are the top reviewed Connection locations?

Merrimack , Wilmington , Boca Raton , Schaumburg , Chicago , Exton , Marlborough , Keene , Nashua , Portsmouth , Manchester , Rockville , Itasca , New York , Dallas , Jacksonville , Downingtown , Atlanta , Phoenix , Washington , Philadelphia , Boston , Lake Forest , Detroit , Charlotte , Raleigh , Sunnyvale , Tampa , Birmingham , Evanston

Connection reviews

3.3

54% would recommend to a friend

(828 total reviews)

Timothy McGrath

48% approve of CEO

45% positive business outlook

Ratings by category

3.7

Work/Life balance

3.4

Diversity & inclusion

3.3

Career opportunities

3.2

Culture & values

3.1

Compensation and benefits

3.0

Senior management

Connection has an employee rating of 3.3 out of 5 stars, based on 828 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Connection employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

828 reviews

2.0

Dec 9, 2021

BDS supporting multiple sites

Business development specialist

Recommend

CEO approval

Business Outlook

Pros

autonomy, income potential, full benefits

Cons

leadership, training type, time management

Connection Response

4y

Thank you for sharing your personal experience working at Connection. We are pleased to hear you enjoyed the autonomy, benefits and income potential during your tenure. We are disappointed we failed to meet your expectations in leadership, training and time management and appreciate your feedback. We will continue to listen and learn from our current and former Connection employees ensuring a continuous improvement culture.

3.0

Dec 5, 2021

Mature Company fighting it’s own growth

Enterprise account executive

Recommend

CEO approval

Business Outlook

Pros

Managers do listen and help their teams. Good group of tenured people and lots of teamwork encouraged. Internal relationships are easy to build and encouraged. Recently hired Sales Enablement Director to help increases success and change culture.

Cons

Poor onboarding and startup for reps. New hire training is a mess. Inside support has to be earned to keep after one year. Change out of support teams is the norm, inside team burns out fast b/c of overworking by covering 6 or more reps shared. You will have to call and explain who they are to everyone.

Connection Response

4y

Thank you taking the time to share your feedback regarding your time at Connection. We are pleased to know you felt teamwork was encouraged, you were supported by management and that it was easy to network internally. We appreciate your thoughts on our training program and other opportunities for improvements as we are always looking for ways to improve.

2.0

Nov 17, 2021

No growth

Account manager

Recommend

CEO approval

Business Outlook

Pros

The people were great for the most part

Cons

Everything else. They’re so stuck in the 70’s. Was very unhappy here

Connection Response

4y

Thank you for sharing your thoughts on working at Connection. We agree, we have great people at Connection. We are disappointed to hear you did not have an overall positive experience.

Viewing 169 - 171 of 828 Reviews

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Jobs at Connection

Project Coordinator / IT Analyst - REMOTE

Sr. Endpoint Support (Desktop) Engineers - Remote

Sr. Endpoint Support (Desktop) Engineer (remote CST timezone)

Remote

View job

Desktop Support Analyst

Connection

Connection reviews

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Ratings by demographic groups

Reviews by job title

BDS supporting multiple sites

Mature Company fighting it’s own growth

No growth

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