Connection reviews

3.3

54% would recommend to a friend

(252 total reviews)

Timothy McGrath

48% approve of CEO

45% positive business outlook

Reviews by job title

252 reviews

Reviews about "Compensation"

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1.0
May 25, 2017
Recommend
CEO approval
Business Outlook

Pros

Weekly Paycheck(even though it does not pay the bills)

Cons

5 Billion/yr Company, Yet starting pay for most is close to what you earn at a fast food job. Within this year we have lost several highly certified techs to jobs for more money, and they do not even try to correct the issues. This is leaving shifts to be under staffed and over worked for most of the year. Several people are taking on more roles within their department with promise of promotion and raises, But the company never keeps its promise on this. We are told with get raises for every Comp TIA cert we get, but it can take months(up to 6months) to get that raise and then they do not always back pay you for the entire time. We have been told weekly that we all are replaceable at any moment.

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Connection Response
9y
In 2016, Connection reported $2.7 billion dollars in revenue by offering a solutions based approach focused on customer needs. Within hours of an order being placed, it can be picked, configured, packed and routed to our customers for next-day delivery. We could not fulfill those needs without our lab techs. Investing in you is paramount to our ability to servicing our customers. Our lab techs are afforded opportunities to hold premier certifications that allow Connection to offer highly sought solutions to our customers. Our compensation team surveys the competitive marketplace regionally and collaborates with the leadership team to design compensation packages that operate in tandem with our total reward strategy. In the Distribution Center, lab techs receive a weekly incentive based on achieving certain productivity, quality and safety standards. In addition to defining how to compensate employees competitively, our philosophy includes strategies to attract, retain and reward high-performing individuals. One of those strategies is motivating employees to perform to the best of their ability. The message of “you are replaceable” is not conducive to nurturing an environment of content, productive employees. You are encouraged to reach out to Human Resources to discuss your experience further. Regardless, we will review the matter further with management to ensure that staffing operations are feasible for the workload and reinforce the necessity of fostering a harmonious work environment.
3.0
May 9, 2017

Warranty Operations

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Small team, room to grow, nice people, raises are within reach if you work hard

Cons

Typical cubical type environment, felt like some employees didn't pull their weight

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Connection Response
9y
Thank you for your review. We are glad to hear that you recognize opportunity for growth, a positive work culture, and good compensation programs. Our warranty operations department makes a concerted effort to bring out the best in every employee. Employees are encouraged to acquire skills and knowledge to afford opportunities for greater responsibility and professional development. We will address the concern you raised about the work contribution levels of all employees with the manager of that area.
3.0
May 1, 2017

Service Coordinator

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great benefits, decent pay, vacation time

Cons

health care is not awesome.

avatar
Connection Response
9y
Thank you for your favorable response regarding our comprehensive benefits offering, competitive compensation and generous vacation allocation. Connection contributes millions of dollars towards the cost of providing health and welfare benefits to our employees and their families. Our healthcare options include comprehensive health care services with varying level of benefits. You are encouraged to reach out to a member of our benefits team to review the options available so you can select the plan that will best meet your personal needs.
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