ConnectiveRx reviews

2.8

33% would recommend to a friend

(388 total reviews)
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Harry Totonis

45% approve of CEO

37% positive business outlook

ConnectiveRx has an employee rating of 2.8 out of 5 stars, based on 388 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ConnectiveRx employee rating is 20% below average for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

388 reviews
2.0
Aug 12, 2024
Recommend
CEO approval
Business Outlook

Pros

I gained a lot of exposure to cloud technology and architecture patterns that worked well (or not). I made a few work friends. I worked very well with my immediate manager. Good 401K package and an ok healthcare plan.

Cons

Upper management was incredibly toxic and would lie or gaslight you on a dime. Daily requirement changes to our tickets was commonplace. Deadlines were not usually met, and every bug was a level-5 fire. There was huge pressure to accomplish tasks as quickly as possible. I find it a little hard to blame my immediate managers for this though: sh*t rolls downhill, and so they were probably getting pressured from up high and weren't happy about it either. I'm a little more understanding than others I know, though. I can say this: I once asked the director of my department for more support a month or two after I joined, and was told to work overtime and that I wouldn't be coddled. I was already working 50-70 hour weeks just to come up to speed since (1) documentation was severely lacking, and (2) on-boarding was basically non-existant. Hearing that was one of the low points of my tenure. Being told to embrace the chaos was another. I'm so glad I got out when I did. I heard it got worse.

1.0
Apr 27, 2024

Most toxic experience of my life

Recommend
CEO approval
Business Outlook

Pros

Great benefits Food brought in

Cons

I am not exaggerating or being dramatic when I say that the time I spent working at Connective rx was probably the worst year of my entire life. The management and even some coworkers are awfully toxic individuals. Let me start with my former manager. A workaholic who constantly stressed about everything and micromanaged everyone. Everything was on fire and everyone was deemed incompetent but her. Shed make you give updates every few hours and if you didn't complete your ticket by the end of the day shed give your tickets to the offshore team which would rush through it. They'd basically create technical debt by completing as many tickets as possible and breaking more than they fix. Every morning at 9am we would have a scrum call which essentially consisted of my manager yelling and insulting everyone. In fact sometimes I would even be called into their office to essentially be told "why did we even hire you? You can't do anything right." I became so insecure over time from these constant insults. I even had a panic attack one time thinking about how I had to come into work the next day. And mind you that was the first and only time I have experienced that. The management also played favorites and would actively supress information from people they didn't like. It not only happened to me but I was forced into being complicit in it. We once had a new coworker. Who naturally had yet to learn the ins and outs. I was explicitly told not to help her out so that the manager could call her incompetent for not knowing things when she was literally never told them. My former lead was extremely passive aggressive towards me and talked behind my back. I have no idea what I did to deserve that seeing as I was nothing but extremely respectful to him. He was promoted to manager. I had a coworker I was often forced to interact with which might have just been the most insecure individual I've ever known. Constantly tried to one up me on everything and downplay anything I said. It was infuriating. I had a coworker who once questioned my former manager. She made a very valid point by bringing up a problem with how things were set up. Rather than acknowledging the issue my manager gaslit her and then actively prevented her ticket from being moved all because she was too petty to accept she is wrong sometimes. This poor woman was blocked for months and verbally insulted until she was brought to tears. When I finally found another job I slowly became happy again. A feeling that I almost began to forget when I worked at Connective rx. The management is absolutely awful. I still have nightmares about my experience there.

1.0
Sep 16, 2022

Core values becoming extinct

Recommend
CEO approval
Business Outlook

Pros

Health Care Benefits and PTO

Cons

Team was recalled back to the office when previously informed WFH would be permanent. This has caused low morale and hardships. SR Management and HR can remain remote/hybrid which is not fair. If they would prefer us to be in office, we should ALL be in office. There are several employees that live and work from other states and because they are in the "elite group" they are NOT required to return to office. Salary is not aligned to position and no longer competitive with other Hub companies. You can get hired at a competitor and easily get offered 10-15k more. There is a Diversity and Inclusion Committee but this is not practiced internally as promotions are granted to "person" heard on several occasions making racial slurs and negative comments. Conneciverx has lost their integrity along with other core values. Adding multiple programs to manage to save money instead of hiring additional PM's and supervisors. Pile on the work so we don't have work-life balance! This company has continued to decline .

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ConnectiveRx Response
3y
I'm concerned to hear about the "racial slurs and negative comments" you mentioned here. PLEASE speak to an HR manger or business partner about that as we do have a culture of corrective action for that kind of behavior. If you're in a position where confidentiality is important then reference Page 13 of our Employee Handbook (find it on The Link) for a phone number to an anonymous compliance hotline. This one's for readers: We do have a requirement that most of our client operations teams work in one of our campus buildings as groups physically together. We've found this is the best method to build group service-level and skills to a tier of excellence and also provides support within the team for the varied and challenging experiences that could arise during a day. To be frank, we know there are companies who offer client service, tech help, and benefits processing roles that are 100% remote. We believe that we've created a culture that offsets the ask of being physically present in an office with compensatory benefits and rewards, market-benchmarked pay scales, opportunities for career advancement (not just upward in one functional area, but even across difference departments and disciplines), and more.
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