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      Connectivity Source

      Engaged Employer

      Connectivity Source reviews

      2.9

      41% would recommend to a friend

      (540 total reviews)
      avatar

      Scott Aronstein

      42% approve of CEO

      33% positive business outlook

      Ratings by demographic groups

      Connectivity Source has an employee rating of 2.9 out of 5 stars, based on 540 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Connectivity Source employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      540 reviews
      2.0
      May 31, 2024

      No Love for the Bottom Line

      Retail sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. In high traffic, densely populated areas, CS will land you some great commission money. 2. Store Managers are generally super good to work for, my current manager is the best boss I've had. 3. Training was only 2 weeks, and I felt like I understood how to do my job pretty quickly, even with no former official sales or tech employment experience.

      Cons

      1. Upper management is horrible. My district has gone through 3 District Managers in 3 months. Most of them were some variety of bad. Constant micromanagement, constant pressure, frequent write ups (some of which were literal threats!), complete lack of transparency regarding policy. 2. Commission and compensation plans are pennies. This wouldn't be such a huge issue if T-Mobile corporate stores didn't pay nearly double what CS pays. At CS as a sales rep, your hourly pay (varies state to state) starts at $15/hr or lower, and your commission can net you, at most, less than $20 per voice line you sell. At a T-Mobile corporate location, you generally make at least $20/hr, and your commission nets you upwards of $100 per voice line you sell. CS loves to act like commission checks are huge, life changing bonuses, but because the majority of your commission pay is based on store goal attainment rather than individual performance, doing well as an individual salesperson isn't enough to make good money. If your store is in a rural area where not many people like to spend lots of money on their phone plans, you simply won't make much above your hourly pay. I for example placed top 5 in my district of 40 sales reps for 3 months in a row. The commission checks for those months? None of them broke $500. Yet CS upper management will tell you in training that employees regularly bring in $1500 commission checks, this isn't the case for almost any sales reps outside of those in huge city centers. 3. It's still retail. High stress, angry customers, unreasonable expectations from upper management. The difference is that you have to spend a lot longer with individual customers than you would in most other retail positions.

      5.0
      May 27, 2024

      Join the Leader in Cellular Service

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I enjoy the opportunities provided by CS. I can impact, directly, my commissions by achieving attainable goals established by the company. Managing my own location is gratifying because I can help mold employees working while sharing best practices of the roles they are in and aspiring to reach. Additionally, the company benefits offered are reasonably priced and I have had no issues using their benefits.

      Cons

      Retail stores require some holidays and weekends to be scheduled.

      5.0
      May 27, 2024

      Unlimited Earning Potential And Best Company for Growth

      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Career Growth Opportunities: The fast-paced nature of the wireless industry provides numerous chances for advancement within the company. Strong performance in sales and management can lead to higher-level positions. 2. Competitive Compensation: Managers often receive attractive compensation packages, including base salary, commissions, bonuses, and benefits, reflecting the high sales targets and performance expectations in the industry. I’ve personally seen people win free vehicles, free all inclusive trips, free wireless devices, and plenty of cash rewards. 3. Technology Exposure: Being in the wireless industry means constant interaction with the latest technology and devices, which can be exciting and engaging for tech enthusiasts. 4. Skill Development: The role hones various skills, such as sales techniques, customer service, team leadership, inventory management, and strategic planning, which are transferable to other industries. 5. Dynamic Work Environment: The ever-evolving nature of technology and consumer preferences ensures that the work environment is dynamic and rarely monotonous, offering new challenges and learning opportunities regularly. 6. Customer Interaction: Daily interactions with a diverse customer base can be rewarding, allowing managers to help customers find solutions to their wireless needs and build strong customer relationships. 7. Team Leadership: Managing a retail store provides the opportunity to lead and mentor a team, fostering a collaborative and motivated work culture. 8. Performance Recognition: Successful managers often receive recognition for their achievements, whether through awards, promotions, or other forms of acknowledgment, which can be highly satisfying. 9. Networking Opportunities: Working in a retail environment within a large corporation can provide extensive networking opportunities, both within the company and the broader industry. 10. Job Stability: The wireless industry is a growing field with consistent demand for services and products, offering a degree of job stability and security.

      Cons

      Working as a retail store manager in a wireless sales environment also comes with several challenges: 1. High-Stress Levels: The role can be very demanding, with high sales targets, customer complaints, and the pressure to maintain store performance, leading to significant stress. 2. Long Hours: Managers often work long hours, including evenings, weekends, and holidays, which can impact work-life balance. 3. Sales Pressure: The constant push to meet or exceed sales quotas can create a high-pressure environment that may be challenging for some to sustain over time. 4. Customer Complaints: Dealing with dissatisfied or irate customers can be draining, requiring exceptional conflict resolution skills and patience. 5. Staff Turnover: The retail industry often experiences high employee turnover, necessitating frequent hiring, training, and team building, which can be time-consuming and disruptive. 6. Limited Autonomy: Corporate policies and procedures can limit a manager's ability to make independent decisions, potentially leading to frustration when trying to implement store-specific strategies. 7. Physical Demands: The job can be physically demanding, involving long periods of standing, moving inventory, and managing store setups. 8. Technological Changes: Rapid advancements in technology mean continuous learning and adaptation are required, which can be challenging to keep up with. 9. Performance-Based Job Security: Job stability may be heavily tied to store performance and meeting sales targets, leading to job insecurity during underperformance periods. 10. Complex Problem-Solving: Managers are often responsible for resolving complex issues involving technology, customer service, and employee management, which can be mentally taxing.

      Viewing 199 - 201 of 540 Reviews
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      ReviewsConnectivity Source reviews

      Glassdoor has 542 Connectivity Source reviews submitted anonymously by Connectivity Source employees. Read employee reviews and ratings on Glassdoor to decide if Connectivity Source is right for you.