Connexion Point reviews

3.3

58% would recommend to a friend

(330 total reviews)
avatar

Robert McMichael

69% approve of CEO

50% positive business outlook

Connexion Point has an employee rating of 3.3 out of 5 stars, based on 330 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Connexion Point employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

330 reviews
2.0
Jan 30, 2017

Meh

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They pay ok, it was $11/hr for me. They were willing to help you with the insurance test to get you passed so you can make $15/hr.

Cons

You have to pay for the test and materials yourself. Lack of communication, getting answers to customers was hard because no one had a straight answer for anything.

5.0
Nov 19, 2016
Recommend
CEO approval
Business Outlook

Pros

-They've been so patient and flexible with my schedule and willing to change it over and over again as my needs have demanded it. Also, the manager of my location hasn't required any minimum number of hours. -You can get up to three weeks of paid time off per year (if you're working full-time). -The manager of my location was VERY ethical, telling us that we don't have to sign somebody up for a plan (which would benefit the company) if we don't think it's in the person's best interests. -You get the opportunity to help people who are crazy stressed about their medicare to be less stressed. That's also in the cons section to some degree, but it's really an opportunity to help people and as you get better at it you find that people frequently become very appreciative by the ends of phone calls. -Outside of the annual enrollment period (Oct ish through Dec 7th) you may have a bit of time where few people are calling in and you can study or read books etc.

Cons

-You can't just take time off October through Dec 7th or so, but you can trade shifts with other employees or just find somebody to pick up your shift. -You can't have your phone out while on the call floor (for legal/privacy reasons). -Sometimes people who you speak to are pretty stressed (medicare is very complicated and people get worried about it. Also, sometimes you have to deal with other people's mistakes somewhat.), but that's also an really wonderful opportunity to help people. So that just depends on the outlook that you take.

Viewing 310 - 312 of 330 Reviews

Glassdoor has 358 Connexion Point reviews submitted anonymously by Connexion Point employees. Read employee reviews and ratings on Glassdoor to decide if Connexion Point is right for you.