Does Connexus Resource Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Connexus Resource Group employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Connexus Resource Group. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Connexus Resource Group?

60% of Connexus Resource Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Connexus Resource Group 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Connexus Resource Group?

Customer Service Representative (64) , Customer Service Representative (CSR) (46) , Team Lead (12) , Account Manager (9) , Customer Service Agent (6) , INSURANCE VERIFIER (6) , Customer Service (4) , Team Leader (4) , Brand Specialist (3) , Customer Service (CSR) (3) , Member Support Representative (3) , Recruiter (3) , Administrative (2) , Bilingual Customer Service Representative (2) , Brand Ambassador (2)

What are the pros of working at Connexus Resource Group according to real employee reviews?

"Work from home is good" ((in 31 reviews)); "Management is friendly and helpful and very supportive." ((in 15 reviews)); "Connexus is a company that allows you to grow and succeed by providing great leadership and learning opportunities." ((in 12 reviews)); "Remote work and great training" ((in 9 reviews)); "Coworkers are great." ((in 8 reviews))

What are the cons of working at Connexus Resource Group according to real employee reviews?

"You have to provide your own computer will low pay plus the computer needed a lot of memory ram" ((in 41 reviews)); "Terrible benefits!! Does not atually cover a thing" ((in 11 reviews)); "They tell me I do a great job, but I never got a raise after 2 years of employment" ((in 6 reviews)); "Told supervisor nothing they can do as you are not in touch with upper management." ((in 3 reviews)); "Limited holidays off" ((in 3 reviews))

What are employees saying about Connexus Resource Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Connexus Resource Group layoffs and their outlook for job security at Connexus Resource Group in 2026.

What are the top reviewed Connexus Resource Group locations?

American Fork , Houston , Austin , Billings , Texas City , Oklahoma City , San Antonio , Atlanta , Margate , Dallas , Columbus , Dallas-Fort Worth , Oak Creek , Eden , Raleigh , Winston-Salem , Denton , Temple , Lubbock , Cincinnati , Cleveland , Jacksonville , Fort Lauderdale , Orlando , Orem , Provo , Kansas City , New York , Markesan , Arizona City

Connexus Resource Group reviews

3.5

60% would recommend to a friend

(249 total reviews)

Rob Schow

67% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Veteran status

Connexus Resource Group has an employee rating of 3.5 out of 5 stars, based on 249 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Connexus Resource Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

249 reviews

4.0

Apr 8, 2025

Loved the job

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Training was really detail and you learned wasn't rushed training. The Managers, Sups, leads and other co-workers were amazing I loved the customers as well they were so nice Enjoyed clocking in everyday

Cons

Only con is being laid off without any notice And the pay is on the low side

Connexus Resource Group Response

1y

Thank you so much for taking the time to share your experience. It means a lot to hear that you enjoyed your role, appreciated the thorough training, and felt supported by your managers, supervisors, and coworkers. Creating a positive work environment and connecting with customers is something we truly value, so we’re grateful to know that was your experience. We also hear your concerns about the layoff process and the impact it can have, especially in today’s economy. Your feedback about providing advance notice is important and will be shared with leadership. It’s a fair and thoughtful suggestion, and we absolutely agree that employees deserve clear, timely communication during uncertain times. We truly appreciate your hard work and dedication while you were with us and wish you nothing but the best in your future opportunities. If the right position opens again, we’d be honored to have you back.

3.0

Apr 4, 2025

Need to work on training

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent people to work with

Cons

Expect way too much for Very little pay and don't train well

Connexus Resource Group Response

1y

Thank you for taking the time to share your feedback. We’re glad to hear you had a positive experience with your coworkers — having great people to work alongside makes a big difference in any role. We also appreciate your honesty regarding training and compensation. We recognize that both are crucial to employee success and satisfaction, and your comments will be shared with our leadership team as we continue evaluating and improving our processes. Thank you again for your contributions during your time with Connexus Resource Group. We wish you the very best in your future endeavors.

5.0

Apr 4, 2025

Excellent for people that want to work

Bilingual customer service representative

Recommend

CEO approval

Business Outlook

Pros

Overtime eventually PTO availability Team leaders that actually help Provide equipment

Cons

Need to be able to multitask Need to be able to satisfy evaluations or metrics

Connexus Resource Group Response

1y

Thank you so much for your kind words and for being a valued part of Connexus Resource Group for over four years — that kind of dedication means the world to us! We’re thrilled to hear you appreciate the overtime opportunities, PTO availability, supportive team leaders, and company-provided equipment. We also appreciate you highlighting the importance of multitasking and meeting metrics — it’s part of what keeps our service strong, and we’re glad you’ve embraced those challenges. Your encouragement to “keep up the good work” is sincerely appreciated, and we’ll be sure to pass it along to the team. Thank you for everything you do, and we’re grateful to have you with us!

Viewing 49 - 51 of 249 Reviews

Jobs at Connexus Resource Group

Customer Service Representative - Work From Home

Remote Life Insurance Agent

Customer Service Representative - Bilingual (Spanish)

Call Center Sales Agent

Bilingual Call Center Agent (English/French)