Constant Contact reviews

3.1

46% would recommend to a friend

(745 total reviews)
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Frank Vella

57% approve of CEO

37% positive business outlook

Constant Contact has an employee rating of 3.1 out of 5 stars, based on 745 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Constant Contact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

745 reviews
3.0
Jul 1, 2014

Good salary but watch your back

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salary competitive - its what keeps people stuck here. Leadership is trying but the effort does not trickle down to mimd-anagement. Co-workers are talented but not utilized to full potential.

Cons

Very poor mid-management style, those in charge are not held accountable if employees are dissatisfied, they only need to keep those above them satisfied. If you have a problem, you are literally considered the problem. You are on your own here, even HR does not defend the employee. Tough to telecommute, a lot of wasted travel time that could be work time. Poor department communication and vague processes leads to a lot of wasted time, effort and repetition.

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Constant Contact Response
11y
Thanks so much for taking the time to comment. Hearing from our current employees is so important. Please make an appointment to speak with Bob Nicoson, Chief Human Resources Officer, at your earliest convenience so you can address your concerns directly with him, and we can address them head on.
1.0
Sep 28, 2013

Do not join company if you have ANY talent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Soda, pizza and an ok location. Gym in the building

Cons

Badly managed. Top down. Insecure, including the CEO, and inexperienced people in management position. Trying to keep face as good company. It isn't

1.0
Feb 28, 2013

Wheels are falling off

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice people, very relaxed, easy to stay in job/hard to get fired, mistakes are not punished, beer cart Fridays

Cons

Terrible management, growing number of vestigial VPs and people who have been there for many years - a lot of employees were promoted beyond their abilities, but no one gets fired and reviews are always positive. Lots of turmoil and all of the good employees and smart people are leaving to go to a better company before this one tanks.

Viewing 28 - 30 of 745 Reviews

Glassdoor has 809 Constant Contact reviews submitted anonymously by Constant Contact employees. Read employee reviews and ratings on Glassdoor to decide if Constant Contact is right for you.