Constant Contact reviews

3.1

45% would recommend to a friend

(746 total reviews)
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Frank Vella

57% approve of CEO

37% positive business outlook

Constant Contact has an employee rating of 3.1 out of 5 stars, based on 746 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Constant Contact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

746 reviews
5.0
Nov 12, 2014
Recommend
CEO approval
Business Outlook

Pros

Smart, dedicated team. High emphasis placed on providing great customer service. All levels of management are approachable, knowledgeable, and treat you like a colleague and an adult. Great teamwork and communication, generally positive attitudes save a few complacent people. Benefits packages are very comprehensive and hard to beat, and benefits are available for all employees from day 1 (unheard of!). Vacation time is higher than most similar positions. Beer Cart Fridays! And who can complain about free energy drinks?!

Cons

Salary is fair but not above average, however gross compensation package makes up for this.

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Constant Contact Response
11y
Your thoughtful comments and the time you took from your day to leave a review are both really appreciated. Thanks for all your hard work! Please don't hesitate to continue leveraging the experience you've gained at other companies to help guide us in a positive direction.
5.0
Nov 12, 2014
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere, competitive pay and benefits, fun random surprises at work (like finding free headphones on my desk), competent and upbeat managers, clear communication of expectations, reasonable and fair performance goals, attractive work schedules, excellent facilites, ergonomic work environment, clean break room & restrooms, stuff that's broken gets fixed, opportunities for upward or horizontal mobility, free keurig cups and vending machine drinks, fantastic company culture, forward-thinking leadership. At Constant Contact, they give you the tools, training, and resources you need to do your job and work hard to remove every barrier to your performance. The management gets respect because they deserve it and have earned it, not because they arbitrarily demand it. I keep waiting for the downside to working here...haven't seen it yet.

Cons

You may not ever want to work anywhere else :)

4.0
Nov 12, 2014
Recommend
CEO approval
Business Outlook

Pros

When I was offered my position, I owned a marketing company dedicated to helping small businesses and nonprofits grow through marketing communication tools, event marketing, PR and promotions. Working for myself versus a company was always a conscious and deliberate choice. So why did I choose to work for Constant Contact? The security of a well-known brand and company with tremendous growth, coupled with the focus on the same values my company had, were reasons enough. The people I met through my interview process impressed me with their intelligence, friendliness,and approachability and became another great reason to join the team. Finally, the job I was offered and accepted was a fantastic fit for me and a challenging new step in my career. I truly love the company and what we do in the world.

Cons

There are certain times when the product or the people could be questioned but all companies go through these cycles. What I've found is that Constant Contact typically answers the call to innovate, grow, and adapt to the changing and expanding needs of our customers. I feel supported in my role and although, must adapt to an ever-evolving landscape, I feel the changes are handled satisfactorily, with transparency, and typically for the greater good.

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Constant Contact Response
11y
Your viewpoint is really unique (being a former small business owner) so we truly appreciate that you took the time to provide your feedback here on how we can continue to meet the needs of our customers. Please continue to do so with your manager & team, as well!
Viewing 643 - 645 of 746 Reviews

Glassdoor has 810 Constant Contact reviews submitted anonymously by Constant Contact employees. Read employee reviews and ratings on Glassdoor to decide if Constant Contact is right for you.