Is Constant Contact a good company to work for?

Constant Contact has an overall rating of 3.1 out of 5, based on over 809 reviews left anonymously by employees. This rating has decreased by 23% over the last 12 months. 45% of employees would recommend working at Constant Contact to a friend and 37% have a positive outlook for the business. The best reviews about Constant Contact have been left by employees working as Inside Sales Representative , Sales Representative and Senior Software Engineer .

Does Constant Contact pay their employees well?

According to anonymously submitted Glassdoor reviews, Constant Contact employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Constant Contact. This rating has decreased by 16% over the last 12 months.

How satisfied are employees working at Constant Contact?

45% of Constant Contact employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Constant Contact 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Constant Contact?

Software Engineer (31) , Customer Engagement Specialist (29) , Inside Sales Representative (23) , Senior Software Engineer (21) , Sales Consultant (19) , Sales Representative (18) , Sales (15) , Marketing (13) , Customer Service Representative (12) , Manager (10) , Principal Software Engineer (10) , Customer Support (7) , Inside Sales Consultant (7) , Account Executive (6) , Customer Success Specialist (6)

What are the pros of working at Constant Contact according to real employee reviews?

"People are great and my Director of IT xxxx (I am not allow to mention names on this site" ((in 130 reviews)); "The company offers a great benefits package and has a ton of perks their employees." ((in 81 reviews)); "Work life Balance is good" ((in 34 reviews)); "Good pay (If you can meet their standards)" ((in 28 reviews)); "Great team and teammates" ((in 22 reviews))

What are the cons of working at Constant Contact according to real employee reviews?

"Poor management, there is so much politics and inconsistent job requirements that you basically do the job of two people" ((in 43 reviews)); "The product managers have struggled to innovate" ((in 19 reviews)); "Poor upper management." ((in 18 reviews)); "Layoffs have begun again, and they are not being communicated at all." ((in 14 reviews)); "Salary is not great as per market level" ((in 9 reviews))

What are employees saying about Constant Contact layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Constant Contact layoffs and their outlook for job security at Constant Contact in 2026.

What are the top reviewed Constant Contact locations?

Waltham , Loveland , Boston , New York , Gainesville , Burlington , Fort Collins , Atlanta , Chicago , Lexington , Los Angeles , San Francisco , Denver , Miami , Riverdale , Phoenix , Indianapolis , Hilliard , Long Beach , San Diego , Nashua , Greeley , Fairfield , East Providence , Lynn , Reading , Sharon , West Medford , Worcester , Bluffton

Constant Contact reviews

3.1

45% would recommend to a friend

(745 total reviews)

Frank Vella

57% approve of CEO

37% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.2

Compensation and benefits

3.2

Career opportunities

2.9

Senior management

Constant Contact has an employee rating of 3.1 out of 5 stars, based on 745 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Constant Contact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

745 reviews

5.0

Nov 2, 2014

One of the few gems left in Corporate America. Hard to get in but now that I am, never leaving !

Sales

Recommend

CEO approval

Business Outlook

Pros

Amazing atmosphere, CEO and all senior management are present and approachable. Charitable giving, beer cart Friday, ping pong table, skee-ball, free soda and juices, food trucks a few times a week- almost a startup atmosphere. They encourage a work-life balance and do things to encourage it! Out of the box thinking is encouraged and rewarded. Goals are lofty but with hard work you can achieve them.

Cons

Benefits aren't the best for hourly employees. Work from home policy not entirely clear. That being said if you make it to 10 years your get a 30 day sabbatical. Getting answers can sometimes be challenging as the company has so many groups that are integral parts of the day to day operations.

Constant Contact Response

11y

It's great to hear that you’re enjoying your work so much! Regarding your work from home question, if you’re willing, we’d love if you were able to schedule some time with your HR Business Partner so everyone can be on the same page on this topic. If you need help making those arrangements, please don’t hesitate to let us know and we’ll help work with your manager to make it happen.

2.0

Oct 31, 2014

It's Sad

Marketing

Recommend

CEO approval

Business Outlook

Pros

Work-Life Balance, Most of the people are great, training was great, product WAS great.

Cons

Management, the new people they are hiring are not qualified for specific roles. Very bad at promoting within. Retention of great employees was low. The motto seems to be Management knows best and were reluctant to listen to others out side of a management role. Many teams did not communicate well, lots of miscommunications. Out dated systems and customers were taking notice.

Constant Contact Response

11y

We appreciate your feedback, even when it's a little hard to hear. Please send directly to Bob Nicoson, HR Director, your suggestions on what we can do to make it easier for you to access your HR Business Partner and our Ops & Rewards team - whether it's scheduling concerns with your manager, the hours you & our HR department work, or any other reason, we want to work with you to find a solution. We'd also like to hear from you more specifically about your concerns about one-on-one meetings and why you've felt that's been difficult to have scheduled. Thanks for taking the time to bring these concerns to our attention.

3.0

Oct 23, 2014

Pretty Good Atmosphere with room to grow

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Tons of room to grow, great place to learn.

Cons

Endless amounts of process and pointless meetings

Viewing 646 - 648 of 745 Reviews

Jobs at Constant Contact

Principal Product Manager, Agent-First

Principal Product Manager, Agent-First

Cloud Operations Engineer

Principal Product Manager, Agent-First

Cloud Operations Engineer