Is Constant Contact a good company to work for?

Constant Contact has an overall rating of 3.1 out of 5, based on over 809 reviews left anonymously by employees. This rating has decreased by 23% over the last 12 months. 46% of employees would recommend working at Constant Contact to a friend and 37% have a positive outlook for the business. The best reviews about Constant Contact have been left by employees working as Inside Sales Representative , Sales Representative and Senior Software Engineer .

Does Constant Contact pay their employees well?

According to anonymously submitted Glassdoor reviews, Constant Contact employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Constant Contact. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Constant Contact?

46% of Constant Contact employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Constant Contact 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Constant Contact?

Software Engineer (31) , Customer Engagement Specialist (29) , Inside Sales Representative (23) , Senior Software Engineer (21) , Sales Consultant (19) , Sales Representative (18) , Sales (15) , Marketing (13) , Customer Service Representative (12) , Manager (10) , Principal Software Engineer (10) , Customer Support (7) , Inside Sales Consultant (7) , Account Executive (6) , Customer Success Specialist (6)

What are the pros of working at Constant Contact according to real employee reviews?

"People are great and my Director of IT xxxx (I am not allow to mention names on this site" ((in 127 reviews)); "The company offers a great benefits package and has a ton of perks their employees." ((in 78 reviews)); "Work life Balance is good" ((in 35 reviews)); "Great team and teammates" ((in 20 reviews)); "I love working here!! Great leadership." ((in 18 reviews))

What are the cons of working at Constant Contact according to real employee reviews?

"Poor management, there is so much politics and inconsistent job requirements that you basically do the job of two people" ((in 40 reviews)); "The product managers have struggled to innovate" ((in 19 reviews)); "Poor upper management." ((in 17 reviews)); "Constant layoffs, and certain people will get lumped into that because managers can't manage, but will hide behind company instability." ((in 14 reviews)); "For example one month nobody hit 100% and a good majority of people did not make any money in commission." ((in 6 reviews))

What are employees saying about Constant Contact layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Constant Contact layoffs and their outlook for job security at Constant Contact in 2026.

What are the top reviewed Constant Contact locations?

Waltham , Loveland , Boston , New York , Gainesville , Burlington , Fort Collins , Atlanta , Chicago , Lexington , Los Angeles , San Francisco , Denver , Miami , Riverdale , Phoenix , Indianapolis , Hilliard , Long Beach , San Diego , Nashua , Greeley , Fairfield , East Providence , Lynn , Reading , Sharon , West Medford , Worcester , Bluffton

Skip to content Skip to footer

Notifications

Constant Contact

Constant Contact reviews

3.1

46% would recommend to a friend

(745 total reviews)

Frank Vella

57% approve of CEO

37% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.4

Compensation and benefits

3.3

Culture & values

3.2

Career opportunities

2.9

Senior management

Constant Contact has an employee rating of 3.1 out of 5 stars, based on 745 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Constant Contact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

745 reviews

3.0

Jun 6, 2012

Fast pace; poor middle management

Engineering

Recommend

CEO approval

Business Outlook

Pros

Pay is decent. Good benefits. Lots of free food. Work schedule is very flexible (but expect to work A LOT) Lots of smart fun people (managers excluded). CEO is nice.

Cons

Operations expects you to work 24x7. Everything is a crisis (even when it isn't). Don't expect to be recognized for outstanding work or extra effort. Promotion from within is a joke, unless you happen to be friends with someone high up. A significant number of managers and directors are incompetent and have no idea what is going on. Good ideas are ignored (again, unless you are friends with someone high up).

5.0

Feb 28, 2012

Agile, fun, challenging development culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I felt compelled to add my positive review of the company as the quantity of negative reviews do not reflect what I see every day. I'm in development and I see a culture that has embraced agile development, is taking advantage of open source technologies, gets its developers the tools they need (macs, video conferencing equipment), encourages personal development (conferences, tuition reimbursement, books), hires selectively and does the best they can to balance new feature development with fixing defects and actively working on technical debt. I've worked at more than a half-dozen software companies and this is one of the best. The company is exceptional at communicating information and trusting employees to keep it confidential. Yes there is free soda and a lot of catered meals. But that's not what matters. Working with smart, fun people who are valued and who are doing work that matters is what makes me happy.

Cons

There are a LOT of meetings. And a LOT of email. Still trying to figure out the best way to accomplish what I need to accomplish without being in, or calling, so many meetings. There are more layers of senior management than I would expect at a company of this size.

2.0

Feb 13, 2012

It was an amazing place to work but has drifted away from core values.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Smart people Many people really care about customer experience Some departments still exhibit good teamwork and positive attitudes Pockets of collaboration still exist within specific departments

Cons

Trend has been growing where individuals are more concerned with individual/department influence than what is the right solution for the customer or organization as a whole.

Viewing 724 - 726 of 745 Reviews

Jobs at Constant Contact

Principal Product Manager, Agent-First

Cloud Operations Engineer

Principal Product Manager, Agent-First

Cloud Operations Engineer

Principal Product Manager, Agent-First

Constant Contact reviews FAQs

Reviews Constant Contact reviews

Constant Contact

Constant Contact reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Fast pace; poor middle management

Agile, fun, challenging development culture

It was an amazing place to work but has drifted away from core values.

Jobs at Constant Contact

Constant Contact reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Constant Contact reviews FAQs

Jobs at Constant Contact