Is Constant Contact a good company to work for?

Constant Contact has an overall rating of 3.1 out of 5, based on over 809 reviews left anonymously by employees. This rating has decreased by 23% over the last 12 months. 46% of employees would recommend working at Constant Contact to a friend and 37% have a positive outlook for the business. The best reviews about Constant Contact have been left by employees working as Inside Sales Representative , Sales Representative and Senior Software Engineer .

Does Constant Contact pay their employees well?

According to anonymously submitted Glassdoor reviews, Constant Contact employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Constant Contact. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Constant Contact?

46% of Constant Contact employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Constant Contact 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Constant Contact?

Software Engineer (31) , Customer Engagement Specialist (29) , Inside Sales Representative (23) , Senior Software Engineer (21) , Sales Consultant (19) , Sales Representative (18) , Sales (15) , Marketing (13) , Customer Service Representative (12) , Manager (10) , Principal Software Engineer (10) , Customer Support (7) , Inside Sales Consultant (7) , Account Executive (6) , Customer Success Specialist (6)

What are the pros of working at Constant Contact according to real employee reviews?

"People are great and my Director of IT xxxx (I am not allow to mention names on this site" ((in 125 reviews)); "The company offers a great benefits package and has a ton of perks their employees." ((in 70 reviews)); "Work life Balance is good" ((in 30 reviews)); "Great teams of smart people." ((in 22 reviews)); "Coworkers are all amazing people." ((in 21 reviews))

What are the cons of working at Constant Contact according to real employee reviews?

"Poor management, there is so much politics and inconsistent job requirements that you basically do the job of two people" ((in 39 reviews)); "poor upper management." ((in 18 reviews)); "Layoffs have begun again, and they are not being communicated at all." ((in 15 reviews)); "The CEO is an absolute joke of a leader and is universally hated, not respected, and mocked." ((in 8 reviews)); "For example one month nobody hit 100% and a good majority of people did not make any money in commission." ((in 6 reviews))

What are employees saying about Constant Contact layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Constant Contact layoffs and their outlook for job security at Constant Contact in 2026.

What are the top reviewed Constant Contact locations?

Waltham , Loveland , Boston , New York , Gainesville , Burlington , Fort Collins , Atlanta , Chicago , Lexington , Los Angeles , San Francisco , Denver , Miami , Riverdale , Phoenix , Indianapolis , Hilliard , Long Beach , San Diego , Nashua , Greeley , Fairfield , East Providence , Lynn , Reading , Sharon , West Medford , Worcester , Bluffton

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Constant Contact

Constant Contact reviews

3.1

46% would recommend to a friend

(745 total reviews)

Frank Vella

57% approve of CEO

37% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.4

Compensation and benefits

3.3

Culture & values

3.2

Career opportunities

2.9

Senior management

Constant Contact has an employee rating of 3.1 out of 5 stars, based on 745 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Constant Contact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

745 reviews

5.0

Dec 17, 2011

Best place I have worked in 20+ years

Product management

Recommend

CEO approval

Business Outlook

Pros

Innovation is encouraged Focus on developing employees Opportunities for career growth Exciting growth opportunitiesStrong executive team No BS culture Competitive pay and benefits Having fun at work is encouraged

Cons

Growth leads to rapid change, so if you cannot handle change it is not for you. While the culture is changing, a hitorical focus on consensus-driven decision making can slow things down

2.0

Nov 18, 2011

Don't do it you don't have to.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Good Benefits. -Some Great Coworkers. -Can't think of anymore. -It's a job for now.

Cons

.Nobody knows what is going on. The standard answer when asking for information is "I'll get back to you on that." . Sr Management is so out of touch with what is going on it's obscene. . Promotions are based on who likes you, certainly not ability. . Increasingly difficult to meet the ever changing goals which impacts pay. . Lot of wasted resources on travel back and forth from Mass to Co. High tech equipment so video conferencing readily available yet they choose to fly back and forth ALL THE TIME. . Very unhappy workforce and management just ignores or doesn't care. . No direction so they just keep changing everything constantly and hoping for different results. .The company is breaking down rapidly.

1.0

Nov 3, 2011

Sycophant's Paradise

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- The pay is above average for someone in my position - The benefits are exceptional - The facilities are new, modern, and are constantly being renovated and re-purposed for efficiency and productivity

Cons

- If you are not coming into this company in a management role, it is exceedingly difficult to be promoted from within. - Many promotions are based on how many 'friends' you have as opposed to how well you can actually perform the required tasks - Human Resources leans to the company side in any and all disputes making them virtually ineffective and biased. - Development and career paths are talked about a lot but are never followed through on. Ambition and a want to move forward have no bearing on whether you'll be given development opportunities. The opportunities are given to people the management team hangs out with on the weekends, from what I've seen.

Viewing 730 - 732 of 745 Reviews

Jobs at Constant Contact

Principal Product Manager, Agent-First

Cloud Operations Engineer

Principal Product Manager, Agent-First

Cloud Operations Engineer

Principal Product Manager, Agent-First

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Best place I have worked in 20+ years

Don't do it you don't have to.

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