Constant Contact reviews

3.1

46% would recommend to a friend

(745 total reviews)
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Frank Vella

57% approve of CEO

37% positive business outlook

Constant Contact has an employee rating of 3.1 out of 5 stars, based on 745 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Constant Contact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

745 reviews
4.0
Oct 17, 2011

Exciting and exhausting

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Exciting company growing quickly. Incredible customers. Good values. Great CEO. Excellent opportunities for women.

Cons

Poor communication at times. Feels like some limited growth potential. Old leadership moved on and just getting the vibe on new senior management.

4.0
Sep 30, 2011
Recommend
CEO approval
Business Outlook

Pros

My view is that it's a good company, a growing company dedicated to emerging technology and open software, and a company that works hard but tries to have fun while doing it. Did I mention it's growing? When I started - not quite 3 years ago - there were 250 employees; now there are over 800. It's a casual work environment, but the workload can be intense. That said, I don't think I've ever worked over 55 hours in a week - and that's being in an on-call rotation. Management takes work-life balance very seriously.

Cons

I'm not surprised to hear the negative reviews of former employees. Some of them seem to be sour grapes, while others mention common ailments of companies everywhere - trouble getting promoted, the presence of cliques and "favorite sons," a middle-sized company still holding on to a startup company mindset - all true to some degree, but perhaps exaggerated by ex-employees with a grudge.

4.0
Sep 17, 2011
Recommend
CEO approval
Business Outlook

Pros

Constant Contact uses many interesting computing technologies to deliver their services. It's a business that really cares about improving the business of its customer base of small businesses and non-profit organizations. There's a tremendous focus on making the customer experience "great!". The software engineering and operations teams deliver value to the organization by applying many of the latest Open Source Software. The CTO is progressive in his approvals of new technology for solving problems - no "tech-religion" constraints here. Mostly a Java/JEE/relational database shop, but you'll also find Ruby-on-RAILS, NoSQL persistence, and mobile web apps here, too. The culture is fun. Beer carts on Friday afternoon and tension relieving nerf battles throughout the day. Everyone pulls the rope in the same direction. A good place to grow professionally.

Cons

Lots of process and too many meetings, however everyone tries to make them lightweight. As with any growing business in a market it helped to make, trying to find the right mix of products and services can be difficult. Software Engineering in this environment comes with its frustrations. At times it seems engineering isn't allowed to take development to it's logical conclusion, but that could be an engineering group issue. A stronger engineering voice could better influence priorities.

Viewing 733 - 735 of 745 Reviews

Glassdoor has 809 Constant Contact reviews submitted anonymously by Constant Contact employees. Read employee reviews and ratings on Glassdoor to decide if Constant Contact is right for you.