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      Constant Contact

      Engaged Employer

      Constant Contact reviews

      3.1

      45% would recommend to a friend

      (745 total reviews)
      avatar

      Frank Vella

      57% approve of CEO

      37% positive business outlook

      Ratings by demographic groups

      Constant Contact has an employee rating of 3.1 out of 5 stars, based on 745 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Constant Contact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      745 reviews
      2.0
      Apr 7, 2017

      Once a great place to work.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people and culture were great.

      Cons

      When the company was acquired and Sr Leadership was forced out and things changed. It all became about the bottom line at all cost. I agree that profitability is important but at the cost of your employees, customers and partners. Many long term valuable employees were discarded like a used paper towel. We built something great and to watch it torn apart was painful.

      3.0
      Nov 18, 2016

      Great people leave, the rest stay

      Content developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, good perks. I met some really terrific co-workers there, people you'd be proud to work with/for. I have a great network of people who used to work there.

      Cons

      The best people -- in management and among your peers -- are forced out, some literally fired for speaking their minds, telling the truth, having experience. The result: teams run by mediocre, b-team players who would never in a million years hold the jobs they have at a decently run company. They ignore or insult people who have ideas or know how to get things done. Very sad.

      2.0
      Jul 26, 2016

      A Shell of Former Company

      Technical support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Prior to the acquisition by Endurance, the company was actually a decent place to work. Support management was understanding of personal needs, to the degree that the could be. There was a strong team mentality. At work perks, (beer cart Fridays, food every now and then, random gifts), were nice moral boosters.

      Cons

      Pay was low for the type of work being done. I understand this was because we had a huge support team and couldn't pay everyone market rate. Product was buggy. 20-30% of inbound calls resulted in non-solutions and only temporary workarounds for bugs that had been around 6+ months. Post acquisition, Endurance fired 150+ people without looking at specifics of their jobs. Programmers revolted because the QA who tested the core products was let go just because of his title. (He was later hired back.)

      Viewing 79 - 81 of 745 Reviews
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      ReviewsConstant Contact reviews

      Glassdoor has 809 Constant Contact reviews submitted anonymously by Constant Contact employees. Read employee reviews and ratings on Glassdoor to decide if Constant Contact is right for you.