Is Constant Contact a good company to work for?

Constant Contact has an overall rating of 3.1 out of 5, based on over 810 reviews left anonymously by employees. This rating has decreased by 23% over the last 12 months. 45% of employees would recommend working at Constant Contact to a friend and 37% have a positive outlook for the business. The best reviews about Constant Contact have been left by employees working as Inside Sales Representative , Sales Representative and Senior Software Engineer .

Does Constant Contact pay their employees well?

According to anonymously submitted Glassdoor reviews, Constant Contact employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Constant Contact. This rating has decreased by 16% over the last 12 months.

How satisfied are employees working at Constant Contact?

45% of Constant Contact employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Constant Contact 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Constant Contact?

Software Engineer (31) , Customer Engagement Specialist (29) , Inside Sales Representative (23) , Senior Software Engineer (21) , Sales Consultant (19) , Sales Representative (18) , Sales (15) , Marketing (13) , Customer Service Representative (12) , Manager (10) , Principal Software Engineer (10) , Customer Support (7) , Inside Sales Consultant (7) , Account Executive (6) , Customer Success Specialist (6)

What are the pros of working at Constant Contact according to real employee reviews?

"People are great and my Director of IT xxxx (I am not allow to mention names on this site" ((in 124 reviews)); "The company offers a great benefits package and has a ton of perks their employees." ((in 78 reviews)); "Work life Balance is good" ((in 35 reviews)); "Good pay (If you can meet their standards)" ((in 31 reviews)); "Great teams of smart people." ((in 21 reviews))

What are the cons of working at Constant Contact according to real employee reviews?

"Poor management, there is so much politics and inconsistent job requirements that you basically do the job of two people" ((in 47 reviews)); "The product managers have struggled to innovate" ((in 19 reviews)); "poor upper management." ((in 17 reviews)); "Constant layoffs, and certain people will get lumped into that because managers can't manage, but will hide behind company instability." ((in 15 reviews)); "Salary is not great as per market level" ((in 12 reviews))

What are employees saying about Constant Contact layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Constant Contact layoffs and their outlook for job security at Constant Contact in 2026.

What are the top reviewed Constant Contact locations?

Waltham , Loveland , Boston , New York , Gainesville , Burlington , Fort Collins , Atlanta , Chicago , Lexington , Los Angeles , San Francisco , Denver , Miami , Riverdale , Phoenix , Indianapolis , Hilliard , Long Beach , San Diego , Nashua , Greeley , Fairfield , East Providence , Lynn , Reading , Sharon , West Medford , Worcester , Bluffton

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Constant Contact

Constant Contact reviews

3.1

45% would recommend to a friend

(746 total reviews)

Frank Vella

57% approve of CEO

37% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.2

Compensation and benefits

3.2

Career opportunities

2.9

Senior management

Constant Contact has an employee rating of 3.1 out of 5 stars, based on 746 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Constant Contact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

746 reviews

4.0

Jan 18, 2015

Great company to work for, but not without some areas that could be improved

Product manager

Recommend

CEO approval

Business Outlook

Pros

- Great people, great culture - Unlimited vacation - Lots of opportunity for growth - Execs are very transparent with what's going on in the company

Cons

- Too much middle management - Too many priorities which results in confusion about direction of the company - Lots of change in short amount of time - Certain processes seem to continually change without any apparent reason or explanation - Company has been losing a lot of top talent. Hopefully the company is looking at why so we can retain our top talent

Constant Contact Response

11y

Thank you for your review. We appreciate the time you took to provide detailed feedback and we're happy to hear that you've enjoyed the culture, benefits and perks for the last 3+ years! Regarding company direction, we hope the company kick-off and our refined core values have helped clear up any gray areas for you. In addition, we hope our employees take advantage of the bi-weekly company meetings which are a good opportunity to gain insight into what the organization is focusing on overall. Questions are always encouraged during these; so please don't hesitate to ask for further details during the meetings or one-off. Transparency is a priority for us and we'd like to make sure we're consistently living up to that.

3.0

Apr 14, 2014

constant contact has some room for improvement

Manager

Recommend

CEO approval

Business Outlook

Pros

The people who work here are great as long as they are not senior mgt. Everyone pitches in and helps each other Benefits are good

Cons

Sr. Mgt. needs to stay more in touch with what is really going on and speak to the workers who are not managers and get some honest feedback and not what they want to hear from their sr. managers

Constant Contact Response

12y

We appreciate your feedback and want to thank you for more than 8 years of service!

2.0

Feb 13, 2012

It was an amazing place to work but has drifted away from core values.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Smart people Many people really care about customer experience Some departments still exhibit good teamwork and positive attitudes Pockets of collaboration still exist within specific departments

Cons

Trend has been growing where individuals are more concerned with individual/department influence than what is the right solution for the customer or organization as a whole.

Viewing 124 - 126 of 746 Reviews

Jobs at Constant Contact

Manager, Strategic Initiatives

Manager, Strategic Initiatives

Cloud Operations Engineer

Cloud Operations Engineer

Network Engineer - Automation

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Ratings by category

Ratings by demographic groups

Reviews by job title

Great company to work for, but not without some areas that could be improved

constant contact has some room for improvement

It was an amazing place to work but has drifted away from core values.

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